{"id":2051126,"url":"https://alion.io/job/elation-health-workflow-consultant-trainer-2","title":"Workflow Consultant & Trainer","company":{"id":18987,"name":"Elation Health","domain":"elationhealth.com","url":"https://alion.io/company/elation-health","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":93,"open_postings":10,"ghost_share":0,"stale_share":0.1,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Education","role_family":"Education","seniority":"junior","employment_type":"part_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":40,"max":45,"currency":"USD","period":"hour","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Post-training","optional":false}],"status":"live","first_seen_at":"2026-10-02T23:25:16Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-27T20:31:07Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":24},"description":"Elation Health is transforming primary care through a cloud-based clinical platform designed to improve both physician and patient quality of life. Our mission is to strengthen the relationship between patients and physicians by creating clinical-first technology that supports value-based care and streamlines clinician workflows.\nServing thousands of independent practices, medical groups, and risk-bearing entities across the country, Elation helps providers deliver exceptional care while meeting the operational and financial demands of modern healthcare.\nWe are seeking a highly motivated, bilingual Workflow Consultant & Trainer based in Southern California to lead onboarding, training, and workflow optimization efforts within our most strategic enterprise partner networks.\nThis role is centered on enabling providers and their teams to fully adopt and maximize Elation Health's platform through hands-on training, live and virtual instruction, and ongoing workflow consultation. The ideal candidate brings deep cultural competency and fluency in Korean and English, building lasting trust within the communities we serve.\nYou'll serve as the primary training and workflow resource embedded within our enterprise partner ecosystem, running structured training sessions, developing practice-specific workflows, and ensuring providers confidently adopt Elation. Expect 100% on-the-ground presence across partner sites, clinics, and community events.\nThis is a part-time contract role (30 hours/week) with a three-month review.\n\nResponsibilities\nTraining Delivery - Live & Virtual\nDesign and lead bilingual (Korean and English) onboarding and training sessions for providers, clinical staff, and practice administrators across enterprise partner networks.\nDeliver both in-person training at practice sites and structured virtual sessions via video conferencing tools.\nBuild and maintain a library of training materials, workflows, quick reference guides, and session recordings in both languages.\nRun role-specific training tracks for physicians, MAs, front desk, and practice managers, ensuring each stakeholder understands their workflow within Elation.\nFacilitate group training workshops, one-on-one coaching sessions, and refresher trainings post-go-live.\nWorkflow Consultation\nPartner with practices to assess current workflows and map them to Elation's clinical platform, identifying gaps, inefficiencies, and optimization opportunities.\nProvide tailored workflow recommendations that align with each practice's specialty, care model, and value-based care requirements.\nGuide providers through best practices for clinical documentation, care gap workflows, quality measure tracking, and EHR utilization.\nCollaborate with implementation and customer success teams to ensure workflow designs are scalable and sustainable.\nCommunity & Provider Engagement\nRepresent Elation Health at local provider events, workshops, and seminars, educating providers about the platform and building awareness of Elation's capabilities.\nEngage directly with providers and healthcare communities to build trust and credibility through culturally resonant communication.\nAct as a visible, trusted face of Elation in the field, attending partner-hosted events, IPA meetings, and provider roundtables.\nCross-Functional Collaboration\nPartner closely with Provider Relations and Engagement leads to coordinate training schedules and prioritize high-need practices.\nProvide structured feedback from the field on provider workflow challenges, training gaps, and adoption barriers to inform product and go-to-market strategy.\nCoordinate with implementation teams to maintain continuity from go-live through post-launch workflow stabilization.\nOnboarding & Adoption Support\nMaintain active involvement through the onboarding period, serving as the primary training contact for practices in their first 30-90 days on Elation.\nTrack training completion, session attendance, and post-training adoption metrics across the practice portfolio.\nEscalate adoption risks to Customer Success or Implementation leadership with documented context and a recommended action plan.\nPerformance & Reporting\nMaintain accurate records of training delivery, session attendance, workflow assessments, and provider feedback in CRM and project management tools.\nReport on training KPIs including session completion rates, provider satisfaction scores, and adoption velocity by practice cohort.\nContinuously improve training materials and delivery methods based on provider feedback and outcomes data.\nRequired Qualifications\nBilingual Communication - Korean & English (Required)\nFluent in Korean and English with the ability to deliver full training sessions, conduct workflow consultations, and develop written materials in either language.\nStrong cultural competency and awareness of Korean healthcare provider community norms and communication preferences.\nExcellent presentation, facilitation, and interpersonal skills, able to engage clinical and operational audiences with clarity and confidence.\nTraining & Facilitation Experience\n2-5+ years of experience in customer training, clinical education, software onboarding, or workflow consulting, ideally in healthcare technology or SaaS.\nDemonstrated ability to design and deliver effective training programs for adult learners across diverse roles and technical comfort levels.\nExperience facilitating live and virtual sessions across varied formats: group workshops, one-on-one coaching, webinars, and self-paced modules.\nFamiliarity with EHR systems and clinical workflows is a strong plus; experience with primary care environments preferred.\nWorkflow & Clinical Acumen\nAbility to translate complex platform functionality into clear, practical workflow guidance that resonates with clinical staff.\nComfort engaging with physicians (MD/DO/NP/PA), practice managers, and administrative staff, understanding their distinct workflows and priorities.\nExperience conducting workflow assessments and developing implementation-ready workflow documentation.\nField Presence & Collaboration\nProven ability to work effectively in a field-based role, managing a portfolio of active training engagements across multiple sites simultaneously.\nStrong cross-functional collaboration skills; able to work closely with Customer Success, Implementation, Product, and Partner Relations teams.\nSelf-directed and highly organized, with the ability to manage scheduling, materials, and follow-through independently.\nLocation & Travel\nBased in Southern California; able to travel locally (~80%) for in-person training sessions, community events, and partner site visits.\nWillingness and ability to travel for regional events and enterprise partner meetings as needed.\nSalary: $40-45/hour (30 hours/week)\nElation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.\nWe are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.\nElation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.","description_format":"text","description_chars":7730,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Korean","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Primary Care & Medical Centers","EHR & Clinical Software","Practice Management Software"],"lifecycle":[{"event":"open","at":"2026-10-07T21:45:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":1,"age_days":24,"expected_fill_days":75,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/elation-health-workflow-consultant-trainer-2","json_url":"https://alion.io/job/elation-health-workflow-consultant-trainer-2.json","meta":{"generated_at":"2026-10-28T00:54:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1081,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18987},"rest":"https://alion.io/mcp/rest/get_company?id=18987"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felation-health-workflow-consultant-trainer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felation-health-workflow-consultant-trainer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felation-health-workflow-consultant-trainer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elation-health-workflow-consultant-trainer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felation-health-workflow-consultant-trainer-2"}]}