{"id":3942212,"url":"https://alion.io/job/elchemie-technical-accounts-manager","title":"Technical Accounts Manager","company":{"id":4496221,"name":"Elchemie","domain":"elchemie.co.za","url":"https://alion.io/company/elchemie-co-za","size_band":"1-10","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":500000,"max":750000,"currency":"ZAR","period":"year","gross":true,"usd_annual":45439},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T10:06:03Z","employer_posted_date":null,"last_verified_at":"2026-11-03T10:06:03Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Reference: JHB000069-SvdM-3\n\nJob Title: Technical Accounts Manager \nLocation: KZN, Inland Eastern parts & Western Cape (Cape Town)\nIndustry: Chemical Manufacturing \nType: Permanent / Environment: Sales and Customer focused\n\n About the Role\n The Technical Account Manager serves as the primary technical liaison between our client and its clients. The role requires an understanding of client technical requirements, guidance on product implementation and optimisation, and effective resolution of technical issues, while working closely with Sales, Product Development and Customer Support. Two position available- based in KZN and Western Cape respectively.\n\nDuties & Responsibilities\nWhat you’ll be doing\n\nBuild and maintain strong relationships with key client stakeholders and understand their technical and business needs.\n\nAct as the primary technical contact for client discussions, escalations and problem solving.\n\nGuide clients on product implementation, configuration, optimisation and best practices.\n\nManage technical projects, coordinate resources, monitor timelines and communicate project status.\n\nInitiate customer contact, identify required products/services and support achievement of sales targets.\n\nUnderstand market trends and implement sales plans; forecast and monitor sales and evaluate targets regularly.\n\nIdentify prospective customers, support customer events/hosting and maintain effective customer relationships.\n\nAssist with finance agreements and communicate customer credit positions to support continuity of supply.\n\nAssist with perpetual and quarterly stock counts as required.\n\nWhat you’ll need\n\nRecognised National or International Sales Qualification / National or International Chemical or Related Qualification\n\nMinimum 3 years' practical sales experience in the composites or related industry, with a proven sales track record and demonstrable computer experience.\n\nPlanning, prioritisation and meeting deadlines - competent\n\nAttention to detail and commitment to quality\n\nAbility to work effective in team\n\nPunctual and reliable\n\nStrong customer focus and commitment to exceed expectations\n\nWhat is in it for you?\n\nR500K- R750K Annual CTC\n\nIncludes Benefits ( Medical. Provident and other)\n\nBecome part of a Global group specialising in polymer manufacturing\n\nA Few Things to Know\n\nYour commitment and ability to go the extra mile is required\n\nFlexibility and ability to respond effectively to change is required\n\nA positive attitude, passion and enthusiasm will form part of the ideal candidate's profile\n\nReady to Apply?\nClick Apply and please complete your application in full.\nIf you don’t hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).\n\nData Privacy Notice\nBy applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.\nPackage & Remuneration\nR 41 600 - R 62 500 - Monthly plus Medical, Provident","description_format":"text","description_chars":3076,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-08T15:57:45Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.5,"p_room":1,"age_days":7,"expected_fill_days":27,"reasons":["seen:7","agency","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":45439,"is_top_pay":false},"html_url":"https://alion.io/job/elchemie-technical-accounts-manager","json_url":"https://alion.io/job/elchemie-technical-accounts-manager.json","meta":{"generated_at":"2026-11-11T15:08:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28147,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4496221},"rest":"https://alion.io/mcp/rest/get_company?id=4496221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felchemie-technical-accounts-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felchemie-technical-accounts-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felchemie-technical-accounts-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elchemie-technical-accounts-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felchemie-technical-accounts-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3942212}},{"tool":"search_jobs","arguments":{"company":"elchemie.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3942212},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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