{"id":3016446,"url":"https://alion.io/job/electrolux-group-crm-developer","title":"CRM Developer","company":{"id":1775253,"name":"Electrolux Group","domain":"electroluxgroup.com","url":"https://alion.io/company/electroluxgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"Java","optional":false},{"name":"Node JS","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"SOAP","optional":false},{"name":"C#","optional":true},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-21T16:40:39Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T06:40:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nBe part of something bigger. Decode the future.\nAt Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.\nCome join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.\nJoin us in our exciting quest to build the future home.\nAll about the role:\nAs a Developer -CRM, you will be part of CDI Engineering Organization -CRMteam and will be a key player within Post Purchase Consumer Service & Sales Digital Proudct team that helps discover and define the problem statement for our Contact Center and Field service operations and deliver on product backlog. You will create detailed Functional spec, Technical Specs and implement scalableCRMsolutions in a global landscape. You will work in ascaled agileproducts teams set-up and responsible to support our Product Managers with delivering backlog as per set prioritization.\nTogether with our Engineering service team you will drive transformation in a complex IT delivery landscape, consulting with Delivery Leads, Product Owners, Scrum Masters,Senior developers and Tech leads among other stakeholders to enable successfulcontinuous deliveryin both Agile and traditionalproject managementway. You will work, on daily basis, with colleagues remotely that are based in other countries.\nAbout the CDI Experience Organization:\nThe Consumer Direct Interaction Experience Organization is a Digital Product Organization responsible for delivering tech solutions to our end-users and consumers across both pre-purchase and post-purchase journeys. We are organized in 15+ digital product areas, providing solutions ranging from Contact Center, E-commerce, Marketing, and Identity to AI.\nWhat you’ll do:\nAs a Developer -CRM,you with good hands-on implementation and consulting experience ofCRMsolutions will be responsible for optimizing and integrating business processes in Contact Center and Field service operations.You will be focused on developing and maintaining scalable solutions using your expertise inCRM,SAPSales &Service Cloudintegrated usingCloud nativemicroservicesbased architecture landscape. Your main tasks include:\nResponsible for implementing &testinglow-level technical solutions that are stable, scalable & deliver high performance from UX & CX perspective.\n\nYou will deliver high quality code, configurations and documents deliverable during all phases ofsoftware developmentflow.\n\nYou will work in aScaled Agileframework & will be responsible for delivering on Business requirements in your Products team.\n\nYou will work very closely with otherCRMC4C developers,CRMdomain experts, SME’s andCloud Nativedevelopers both internal and from external partners.\n\nCollaborate with cross-functional teams across the globe to ensure the overall integrity of the entire system’s landscape.\n\nFollow industry best practice and release governance\n\nDemonstrate and infuse modern development practices by followingDevOps practicesensuring deployments into production on at least a bi-weekly basis.\n\nWho are you:\nUniversity graduate in Engineering,Management Information Systems, Business or related areas.\n\n3+ years of experience as a Functional or Techno Functional inCRMsolutions (SAPService Cloud,Salesforceor similar) based on Service and Sales processes in large transformation projects.\n\nHands-on implementation experience of integratingCRMsolutions with otherSAPbackend applications likeERPor non-SAP applicationsusing CPI,Microservices, BTP or similar middleware\n\nHands on experience in configuring and customizingSAPC4C solutions including Business Rules, Workflow, Approvals, ticketroutingrules, KUT field andUIpersonalization.\n\nHands-on implementation experience of REST, SOAP APIWeb services& standardODataAPI’s in C4C is a must\n\nFluent in at least one of the .NET,Java, python or NodeJS as well asfront-end, andback-end developmentskills.\n\nYou have very good communication, analytical, conceptual skills and high affinity for learning and building technology skillset.\n\nProficient indata migrationtechniques (using Data Workbench,CSV, MassData Maintenance).\n\nExperience working alongside at least one of the following:Cloud platformslikeAzure, Power Platform,MongoDB.\n\nExperience intest automation,testing& test tools is a plus.\n\nUnderstanding of ABSL,UIScript,UIdesigner inCloud ApplicationsStudio (SDK) to develop and deploy complex C4C solutions,CRMsoftware (preferablySAPC4CService Cloud/Sales Cloud) is good to have.\n\nWhere you'll be:\nThis is a full-time position, based in Bangalore, India\nBenefits Highlights:\nFlexible work hours and a hybrid work environment\n\nDiscounts on our award-winning Electrolux products and services\n\nFamily-friendly benefits\n\nExtensive learning opportunities and a flexible career 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