{"id":3469989,"url":"https://alion.io/job/electrolux-group-it-manager-infrastructure","title":"IT Manager, Infrastructure","company":{"id":1775253,"name":"Electrolux Group","domain":"electroluxgroup.com","url":"https://alion.io/company/electroluxgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":22,"ghost_share":0,"stale_share":0.773,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":117000,"max_usd":240000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1354},"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-29T16:47:17Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-04T00:57:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Description\nAt Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living.\nCome, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.\nJoin us in our exciting quest to build the future home!\nWhere you’ll be:\nThis position will be based at our Corporate Headquarters located in Charlotte, NC.\nAll about the role:\nThe Infrastructure Manager leads the delivery, operation, security, resiliency, and continuous improvement of IT infrastructure services across North America. The role ensures that infrastructure capabilities are reliable, scalable, cost-effective, and aligned with business priorities across corporate, manufacturing, and distribution environments.\nThe role provides leadership to infrastructure engineers, administrators, and service partners while working closely with cybersecurity, application, business, and global IT teams. It translates regional business needs into infrastructure priorities and ensures that operational services and transformation initiatives are delivered with clear accountability.\nThe ideal candidate combines strong infrastructure and service-management expertise with practical business judgment, people leadership, vendor management, and the ability to communicate operational risk, investment needs, and technology choices to senior stakeholders.\nKey Responsibilities:\nInfrastructure Strategy & Leadership\nDefine and execute the regional infrastructure roadmap in alignment with business priorities, enterprise architecture, cybersecurity requirements, and global IT direction.\nEstablish infrastructure standards, governance, service ownership, and operating practices across the regional environment.\nLead modernization initiatives covering network, cloud, server, storage, workplace, and site infrastructure services.\nProvide direction, coaching, and performance leadership to internal team members and external service partners.\nInfrastructure Operations & Reliability\nEnsure the availability, performance, capacity, reliability, and resiliency of critical infrastructure services.\nOversee network, server, virtualization, cloud, storage, backup, end-user computing, collaboration, and site infrastructure services.\nLead operational disciplines including incident, problem, change, configuration, capacity, and service continuity management.\nEstablish monitoring, escalation, and root-cause practices that reduce repeat incidents and improve service stability.\nCybersecurity, Risk & Business Continuity\nPartner with cybersecurity teams to implement infrastructure security controls, hardening standards, and vulnerability remediation plans.\nEnsure infrastructure services comply with corporate policies, audit requirements, and applicable regulatory obligations.\nLead infrastructure disaster recovery planning, testing, remediation, and readiness reporting.\nMaintain visibility of operational risks, technical debt, lifecycle exposure, and required mitigation actions.\nService Delivery & Vendor Management\nManage infrastructure service providers, telecommunications partners, cloud vendors, and technology suppliers.\nDefine and monitor service levels, operational KPIs, contractual commitments, and continuous-improvement plans.\nHold partners accountable for service quality, issue resolution, cost transparency, and measurable outcomes.\nOptimize the sourcing model while preserving service ownership, technical knowledge, and operational control.\nProject Delivery & Transformation\nLead the infrastructure workstream for business projects, site changes, technology transformations and upkeep.\nEnsure infrastructure requirements, dependencies, risks, resources, and cutover activities are identified and managed from planning through stabilization.\nCoordinate with application, data, cybersecurity, manufacturing, and business teams to enable successful deployments.\nBalance delivery speed with security, operational readiness, supportability, and long-term sustainability.\nFinancial & Resource Management\nManage infrastructure budgets, forecasts, investment plans, purchase commitments, and cost-optimization initiatives.\nDevelop business cases and recommendations for infrastructure investments, lifecycle replacements, and risk remediation.\nPlan team capacity and partner resources to support operational demand and project priorities.\nIdentify opportunities to simplify the technology landscape and reduce avoidable operating expense.\nStakeholder & Team Leadership\nServe as the primary regional point of accountability for infrastructure services, priorities, and operational performance.\nCommunicate service health, business impact, major risks, recovery plans, and investment needs clearly to IT and business leadership.\nBuild a culture of accountability, collaboration, documentation, knowledge sharing, and continuous improvement.\nDevelop team capability, succession coverage, and cross-training for critical infrastructure responsibilities.\nMinimum Qualifications:\nBachelor’s degree from a four-year college or university in Information Technology, Computer Science, Engineering, or a related discipline; Master’s degree preferred.\nMinimum 7 years of progressive experience in IT infrastructure, technology operations, or enterprise service delivery, including leadership responsibility.\nExperience managing enterprise network, server, virtualization, cloud, storage, backup, workplace, and site infrastructure services.\nQualifications:\nExperience leading internal technical teams and third-party managed service providers in a complex enterprise environment.\nDemonstrated experience with IT service management practices, operational governance, incident resolution, disaster recovery, and lifecycle management.\nStrong financial acumen, including budgeting, forecasting, vendor-commercial management, and investment justification.\nProven ability to translate technical risks and options into clear business implications and recommendations.\nExperience supporting manufacturing, distribution, or other business-critical operational environments strongly preferred.\nWorking knowledge of cloud platforms, infrastructure automation, monitoring, identity, cybersecurity controls, and ITIL practices.\nExcellent communication, stakeholder management, decision-making, and team-development skills.\nBenefits include:\nFlexible work hours/hybrid work environment\nMedical, dental, vision and life insurance\nCompetitive holiday and vacation time off program\nRetirement Savings Plan (401(k)) with relevant company contribution.\nDiscounted products and an EAP upon hire and tuition reimbursement after 12 months of service\n\nPlease be advised that we are unable to offer visa sponsorship for this position at this time.\nFind more on:\nElectrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en\nElectrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through . 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