{"id":3377583,"url":"https://alion.io/job/electrolux-group-pss-manager-people-data-payroll","title":"PS&S Manager, People data & Payroll","company":{"id":1775253,"name":"Electrolux Group","domain":"electroluxgroup.com","url":"https://alion.io/company/electroluxgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":17,"ghost_share":0,"stale_share":0.706,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Finance","role_family":"Finance","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1045},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-10T17:19:45Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Description\nWe are looking for an exceptional PS&S Manager to join our People Services & Solutions (PS&S) team and lead regional Shared Services across APAC and MEA. The role is responsible for delivering high-quality, efficient and consistent HR services across multiple countries, with a focus on People Direct, Employee Lifecycle, C&B Administration, Payroll, Continuous Improvement, Workday and ServiceNow.\nCountries Supported: Malaysia, Singapore, Indonesia, Vietnam, India, Australia, New Zealand, China & HK, UAE, Morocco.\nWho you are:-\nThe ideal candidate is a person who values collaboration, can drive change, develop creative solutions and deliver results in a fast-paced environment. The successful candidate will demonstrate the Electrolux culture through their attitude and behaviors, while leading a regional team, driving operational excellence, ensuring compliance with local requirements, and continuously improving HR processes, systems and employee experience.\nOperation Excellence\nManage team and lead day-to-day employee life cycle & payroll across APAC and MEA countries, including employee onboarding, confirmation, promotion, transfer, off-boarding, compensation & benefit administration, personal file management, letters & documentation, and payroll administration.\nEnsure accurate and timely payroll processing in accordance with local statutory requirements and company policies. Oversee payroll controls, reconciliation, validation, approval processes, and audits.\nEnsure consistent, efficient, and customer-focused HR service delivery across all supported countries.\nMonitor ticket volumes, response times, resolution rates, and recurring issues. Ensure appropriate escalation and resolution of complex or sensitive HR queries within agreed SLAs.\nCommunicate effectively with employees, vendors, local service providers, and government agencies both verbally and in written form professionally.\nCoach and trains team members , and secures a strong talent pipeline.\nCoordinates activities related to immigration that the team is responsible for Malaysia foreign employees through MDEC.\nService Delivery\nWorks closely with Country HR managers and drives necessary change management for adoption of the HR delivery model, leveraging the global systems: Workday and ServiceNow.\nResponsible for excellent customer-oriented services through adherence to respective Service Level Agreements (SLA) and Key Performance Indicators.\nPartnership with Other HR Functions, Center of Excellence, IT, Finance and other stakeholders to deliver PS&S integrated and sustainable solutions for employees, managers, and business.\nCollaboration with project team on the scopes within PS&S function such as project workbooks preparation, error log, user acceptance testing, data migration, process transition, and change management.\nManage relevant HR vendors and ensure contractual SLAs and service standards are achieved.\nContribute positively for Customer satisfaction survey and Employee voice survey.\nAssist in coordinating HR project activities, timelines, and deliverables to ensure successful execution and alignment with organizational goals.\nProvide regular operational updates, performance reporting and insights to HR leadership\nContinuous Improvement & Service Governance\nPromote the PS&S continuous improvement thorugh programs like: EAI (Electrolux Always Improve) and Suggest and Win program.\nSupport audit activities and ensures employee and organization data integrity and compliance and strong focus on data quality.\nReview existing processes, identify pain points and implement sustainable solutions. Use data and operational insights to improve service quality and efficiency.\nParticipate in various global and regional initiatives on HR digitalization, process automation, integration, and change requests to continuously improve the service level quality and service delivery experience.\nEnsure team compliance with company policies, local regulations and data privacy requirements, while managing operational risks and safeguarding employee data.\nSecures there is a strong segregation of duties in terms of the payroll process according to audit requirements.\nKnowledge Management\nSupport in the preparation and review of knowledge base documents such as DTP/SOP (Desktop procedires / standard operating procedures), and other knowledge articles.\nEnsures a consistent method for documenting, storing, and updating all processes, desktop procedures and operational/technical documentation.\nDrives a learning culture within the team abd secures knowledge sharing with team and others. Aceively looking for having a solid back-up structure within the team to secure business continuity.\nIntegrates a knowledge management mentality/culture into PS&S.\nOther adhoc duties assign by line manager.\nFacility Management (Expanded scope)\nOversees the delivery of the Facility management.\nEnsures the renewal of the office contracts, agreements, and commercial insurance are executed in a timely mannner.\nProvides support to the Facility Manager in terms of coaching of delivery of a good service to the organisation.\nWho you are :-\nMinimum 10 years working experience in a HR Shared Services/ Operations environment and good exposures in employee life cycle, payroll, compensation & benefit administrations, HR policies, process, and HR Systems.\nBachelor’s degree in human resource management/business administration or related field.\nGood interpersonal skill and ability to communicate well both oral & written in English and diverse work environment and additional Asian languages are added advantage.\nIT savvy and resourceful on leveraging various tools (Microsoft Office / Workday / ServiceNow).\nAbility to multitask, set priorities and manage time effectively, and ability to produce accurate work.\nKeeping up to date to local laws and regulations and leveraging best practices.\nExperience in HR transformation, process improvement and automation is highly desirable.\nExperience in managing payroll activities end to end.\nAbility to operate effectively in a complex, multicultural and matrix organisation.\nHigh level of integrity and ability to handle confidential employee information.\nLeadership competencies, including Stakeholder influence, Change management, and Data-driven problem solving.\nWhere you’ll be:\nThis is a full-time position based in Petaling Jaya, Selangor.\nBenefit highlights:\nHybrid working arrangement.\nDiscounts on Electrolux products and services.\nMedical & Hospitalization coverage for both employees and dependents.\nDental & Optical.\nAs part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.\nFind more on:\nElectrolux APAC & MEA: https://www.linkedin.com/company/electrolux/life/apacmea/","description_format":"text","description_chars":6822,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Electronics","Manufacturing","Industrial Machinery","Home Appliances"],"lifecycle":[{"event":"open","at":"2026-10-28T03:25:45Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.63,"p_room":0.75,"age_days":15,"expected_fill_days":19,"reasons":["conf:1","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/electrolux-group-pss-manager-people-data-payroll","json_url":"https://alion.io/job/electrolux-group-pss-manager-people-data-payroll.json","meta":{"generated_at":"2026-11-10T18:32:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8570,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1775253},"rest":"https://alion.io/mcp/rest/get_company?id=1775253"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felectrolux-group-pss-manager-people-data-payroll"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felectrolux-group-pss-manager-people-data-payroll"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felectrolux-group-pss-manager-people-data-payroll"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/electrolux-group-pss-manager-people-data-payroll\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felectrolux-group-pss-manager-people-data-payroll"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3377583}},{"tool":"search_jobs","arguments":{"company":"electroluxgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3377583},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}