{"id":2304275,"url":"https://alion.io/job/electrolux-professional-group-technician","title":"Technician","company":{"id":2836274,"name":"Electrolux Professional Group","domain":"electroluxprofessionalgroup.com","url":"https://alion.io/company/electroluxprofessionalgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shah Alam, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":18000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5064},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-06-18T10:11:34Z","employer_posted_date":"2025-06-18","last_verified_at":"2026-10-14T03:03:50Z","board_verified":true,"closed_at":null,"days_open":482,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":481},"description":"Join Electrolux Professional Group - as\nSERVICE TECHNICIAN\nABOUT THE JOB\nFor our Electrolux Professional Laundry team in Malaysia, we are looking for a Service Technician who would be responsible for conducting technical support activities to ensure Electrolux Professional’s customers after sales services excellence. Also, to provide technical products training to internal Professional, and external to customers and third parties to ensure excellence in product knowledge.\nABOUT YOUR TASKS:\nTechnical Support - Provide technical support activities on site for customers on ad hoc basis \nAccredited services team management \nImplement the technical evaluation program to define accreditation standards for technical skills level of ASCs.\nConducts audits and evaluation of technical supports team of dealers and accredited services suppliers to ensure teams meet Professional service capability requirements’\nTraining \nConduct technical support and products knowledge training for customers, dealers’ team, accredited services suppliers as per training plan and on ad hoc basis\nReporting \nPreparing technical intervention report\nMonthly report feedback on products performances and issues from customers, dealers, sales team.\nABOUT YOU\nThe person must have technical knowledge & expertise of similar products \nThe person should have good interpersonal skills \nThe person require to have the ability to convince external parties to accept new practices, approaches, and solutions \nExperience in similar industry of 3 - 5 years\nREQUIRED COMPETENCES\nCustomer Obsessed - you are focused on delivering value to the customers, both internal and external\nTrustworthy - you are accountable and deliver on your commitments. You welcome healthy debates and honest conversations. You are honest - especially about your mistakes and learn from your setbacks. You collaborate and enable others to deliver.\nBold - You take action to deliver better outcome. You seek diversity and inclusion by actively pursuing diverse perspectives and creating an inclusive environment. You bring new ideas to the table and take risks with confidence, supporting courageous decision-making that inspires progress and growth.\nSustainable - You consider the growth and development of our people to be as important as preserving our environment and take decisions that reflect our effort to build a better future. You always act ethically.\nABOUT OUR BENEFITS:\n- Fair compensation and benefits package in line with the market\n- Flexible hybrid workplaces that include remote and in-office roles\n- Room to express your potential, develop and strengthen your competences\n- Continuous learning opportunities\n- Diversified, multi-cultural environment","description_format":"text","description_chars":2714,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T22:05:34Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.204,"p_room":0.28,"age_days":481,"expected_fill_days":24,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/electrolux-professional-group-technician","json_url":"https://alion.io/job/electrolux-professional-group-technician.json","meta":{"generated_at":"2026-10-14T03:16:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5155,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2836274},"rest":"https://alion.io/mcp/rest/get_company?id=2836274"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felectrolux-professional-group-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felectrolux-professional-group-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felectrolux-professional-group-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/electrolux-professional-group-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felectrolux-professional-group-technician"}]}