{"id":714841,"url":"https://alion.io/job/electrosonic-av-onsite-service-technician","title":"AV Onsite Service Technician","company":{"id":673540,"name":"Electro Sonic","domain":"electrosonic.com","url":"https://alion.io/company/electrosonic","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30,"max":34,"currency":"USD","period":"hour","gross":null,"usd_annual":68000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-28T14:23:37Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-16T03:03:17Z","board_verified":true,"closed_at":null,"days_open":79,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":79},"description":"About Electrosonic\nAt Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences.\n About the role\nWe are looking for an Audio-Visual Onsite Service Technician located at our customer site in Salt Lake City, Utah. This position reports to the Client Support Manager.\nThe Onsite Technician will be based at our client's location and will provide all aspects of AV service and support to include daily systems start-up, troubleshooting, preventive maintenance of electronic hardware and software and occasional client training and live-event support. These systems include AV projection, pro audio, video, and AV systems how control, interactives and displays. You may also be involved in small systems installation and video conference support. The ideal candidate will have a deep understanding of computers including PC and/or Mac Operating Systems.\nResponsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of the client's onboard AV systems and technologies.\nThis role requires a detail minded, technically skilled individual with strong customer service and problem-solving skills; able to multi-task and think quickly on your feet in a fast-paced environment. You need to be able to follow standard operating procedures and checklists but have the confidence to improvise when and where needed.\nWhat you'll do\nAV Technician TIER 1\nAble to identify and describe typical systems, their components, cables and terminations used in AV systems\nAV System knowledge gained in a service or operational environment\nExperience operating, troubleshooting and supporting a variety of AV systems\nAbility to navigate system project files in an effort to provide and request additional support\nExperience with AV tools, common test equipment, and commissioning requirements\nBasic understanding of network architecture\nUnderstanding of control system software\nUnderstanding of DSP and related software\nUnderstanding of media servers and content streaming\nUnderstanding of typical digital signage systems and associated networks\nKnowledge of Health and Safety rules and workplace safety\nAVIXA Technologist Certification or ability to complete it within 6 months of hire date\nAV Technician TIER 2 (all of tier 1 plus)\nExtensive experience in operating, troubleshooting and supporting a variety of AV systems including event environments\nProficient with room booking and fault ticketing systems\nAbility to read, understand and convey schematics from CAD files\nProficient understanding of Network Architecture and IT systems\nExperience with projector alignment, blending, lamp and filter changes\nExperience or training on Control system software including, but not limited to; Barco, Crestron, AMX, Extron, Cisco, Medialon, Alcorn McBride, etc.\nExperience or training on DSP's and related software including, but not limited to; QSC, BiAmp, Clearone, Dante, Audinate, Polycom Sound Structure, etc.\nTraining on VC systems, codecs, and software including, but not limited to; Cisco, Polycom, Zoom, WebEx, GoToMeeting, Bluejeans, Teams, Google Hangouts etc.\nLiaising with vendor and OEM wherever needed to restore the services.\nExperience with remote monitoring tools including, but not limited to; Barco Overture, QSC, Medialon, Isaac\nAVIXA CTS Technology Specialist or ability to complete it within 6 months of hire date\nExperience and training on typical digital signage systems, tools and associated networks\nExperience and training on typical Webcast delivery systems, tools and associated networks\nExperience in the planning, execution and delivery of Audio-Visual projects within a client environment\nExperience in the management of small teams\nNote: This list of job responsibilities is not an all-inclusive list, this is a general description. The specific tasks assigned may develop over time as the needs of the team and the customer evolves.\nQualifications\nHigh level of customer service skills dealing with clients at all levels.\nAbility to analyze customer situations, make decisions and solve problems under pressure.\nAbility to work with a high degree of accuracy and detail.\nBasic numeric skills.\nAbility to maintain positive working relationships with management, co-workers, clients and vendors.\nAbility to communicate effectively face-to-face, in groups, and via telephone and written communication. *\nAbility to travel between sites with official client transport service\nAbility to be detail oriented and work without supervision.\nCollege degree in a related technical field a plus\nStrong desire to learn.\nIntermediate experience with Microsoft suite of products\nMay include occasional weekend and after-hours work\nOccasional travel for site work, training and team meetings\nWORK LOCATION:\nPrimary work location is customer sites\nWork Schedule: Monday- Sunday\n$30-34 per hour; Salary based on experience.\nA day in the Life\nInclusive Team Culture\nAt Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.\nWork/Life Balance\nOur team puts a high value on work-life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well-being.\nCareer Growth\nWe are dedicated to supporting our team members to grow a long-term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing.\nCompensation and Wellness\nThe salary range for this role is dependent on skills, experience, and qualifications. We offer a full range of health and wellness benefits that include:\nMedical\nDental\nVision\nLife and disability benefits.\nWellness discount programs,\n401k\n*Paid parental leave after 1 year of service.\n11 company paid holidays\n3 weeks of paid time off\nCome be a part of a Global company that has been recognized for its superior and unsurpassed technology master planning and system integration.\nWith unique global capability, we deliver highly complex world-class projects, conference room technology, and executive briefing centers across a multitude of sectors.","description_format":"text","description_chars":6748,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Equity","Hybrid work","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pro AV & Digital Signage"],"lifecycle":[{"event":"open","at":"2026-09-11T05:42:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.793,"p_room":0.72,"age_days":78,"expected_fill_days":140,"reasons":["conf:0","win:mid","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":68000,"is_top_pay":true},"html_url":"https://alion.io/job/electrosonic-av-onsite-service-technician","json_url":"https://alion.io/job/electrosonic-av-onsite-service-technician.json","meta":{"generated_at":"2026-10-16T05:07:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2290,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673540},"rest":"https://alion.io/mcp/rest/get_company?id=673540"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felectrosonic-av-onsite-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felectrosonic-av-onsite-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felectrosonic-av-onsite-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/electrosonic-av-onsite-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felectrosonic-av-onsite-service-technician"}]}