{"id":3761440,"url":"https://alion.io/job/eleks-jr897-field-applications-engineer-philippines","title":"JR897 Field Applications Engineer (Philippines)","company":{"id":2373,"name":"ELEKS","domain":"eleks.com","url":"https://alion.io/company/eleks","size_band":"1-10","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Git","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-28T18:09:27Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-12T15:18:36Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"ELEKSCustomer Support Office is looking for a Field Applications Engineer in Philippines.\nABOUT CLIENT\nOur client is a US-based technology company developing innovative software solutions for industrial automation and manufacturing environments. Its platform provides Git-based source control, real-time visibility into industrial operations, and advanced backup and recovery capabilities for automation systems.\nThe company helps industrial organizations modernize their engineering workflows, improve operational reliability, and securely manage automation assets across complex OT environments.\nREQUIREMENTS\n3+ years in Field Applications Engineering, Controls Engineering, Technical Support, or a similar customer-facing role\nHands-on experience deploying and installing software on premises at industrial customer sites\nStrong experience with OT networking and network deployment, including connectivity, segmentation, and secure access; understanding of the Purdue model\nPractical experience with PLCs, HMIs, and industrial automation systems, including troubleshooting vendor software such as Rockwell Studio 5000 or Siemens TIA Portal\nStrong troubleshooting skills across controls, software, hardware, and networks; familiarity with industrial communication protocols\nExperience with Python, SQL, or another programming or scripting language\nClear communication with technical and non-technical stakeholders; ability to work across Controls, IT, Cybersecurity, and Engineering teams\nExcellent written and spoken English\nRESPONSIBILITIES\nLead on-premises deployments and installations of industrial automation software at customer sites\nConfigure and troubleshoot OT network connectivity, infrastructure, and integration with existing industrial systems\nEnsure deployments align with the Purdue security model and OT network security best practices\nTroubleshoot PLC vendor software, industrial communication issues, and integration challenges\nServe as the primary technical point of contact for deployed customers, providing troubleshooting and ongoing technical support\nDiagnose and resolve software, hardware, networking, and backup-related issues\nCollaborate with Product and Engineering teams to address complex technical issues and customer-specific integration requirements\nConduct customer training sessions, technical workshops, and on-site enablement activities\nSupport technical discovery, product demonstrations, and pilot deployments for prospective customers\nProvide recommendations on secure OT network access, system reliability, and backup and recovery practices\nMaintain technical documentation, troubleshooting guides, and deployment procedures\nWork closely with Customer Success, Support, Sales, and Engineering teams to ensure successful deployments and customer satisfaction","description_format":"text","description_chars":2802,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All 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