{"id":3012548,"url":"https://alion.io/job/elekta-senior-service-engineer","title":"Senior Service Engineer","company":{"id":1801963,"name":"Elekta","domain":"elekta.com","url":"https://alion.io/company/elekta-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":12,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":29000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":31},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DICOM","optional":false},{"name":"GMP","optional":false}],"status":"live","first_seen_at":"2026-10-21T15:41:14Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T21:19:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you a current Elekta employee?\nPlease click here to apply through our internal career siteFind Jobs - Elekta.\nWe don’t just build technology. We build hope for everyone dealing with Cancer.\nElekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings. Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information, visit elekta.com.\nDescription\nTechnical support on All Elekta productsResponsibilities\n• Responsibilities - (Using bullet points, identify the detailed aspects and specific responsibilities related to the key results areas of the function.Strong technical acumen, specifically on Xray products and knowledge on electronics in healthcare industry\nAble to complete all Technician Responsibilities with 100% accuracy.\nIndependently perform routine troubleshooting and repairs on the designated modality with success rate of diagnosing the problem within given area while working within the escalation procedure.\nPerform routine calibrations and preventative maintenance on their designated modality and secondary modality within given area.\nPerform installations with assistance, on designated and secondary modality.\nWork safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.\nWork safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.\nRead, analyse, interpret and follow signal flow on blueprints, schematics, and wiring diagrams.\nInstruct customers and staff in proper use of the equipment.\nAssist Sales/Customer Service with technical advice.\nStay current on all new products.\nSubmit timely and accurately; service reports from customers signed sealed, closure of calls in systems, timesheets, expense reports, film badges and other paperwork as assigned.\nParts inventory management ordering for required sites and return of parts (Part sales where applicable).\nProvide product feedback to home office.\nMaintain all company-leased equipment, including company computer, parts, and tools.\nPerform other related duties as assigned or requested.\nIncorporates Elekta Values into all department functions and responsibilities.\nAdhere to all Elekta directives, policies, and procedures.\nService business new contract collection and existing renewals of contract along with payment collections.\nAdherence to all the Elekta process and Closure of all KPI as assigned\nGood knowledge on Information Technology IT interferacing systems like hardware, IP config, networking and DICOM\nCustomer interaction with strong Relationship mindset, faster responsiveness attitude and Team player attributesAuthorities\nRelevant Knowledge, skills, and competencies - (For the role, specify the following: - educational background and knowledge, - details of relevant experience, - skills required for the role, - key performance competencies that are required)\nDegree preferably in Electronics or equivalent like Diploma.\nMinimum of 7-10 years of related field service experience.\nPossess a good electro-mechanical aptitude.\nComputer literate.\nProficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters etc.\nA good understanding of Good Manufacturing Practice, including ESD requirements.\nMust have effective written and verbal communication skills.\nExceptional customer service skills.\nAbility to represent the organization in a professional and positive manner.\nAbility to organize and prepare reports.\nMust be willing to travel when required and work independently.\nUphold the Elekta’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.\nGood English skills especially read and write skills. Good listening comprehension with oral English\ncapabilities are preferred.\nAERB radiation certification if available.Relevant Knowledge, skills and competencies\nPhysical Requirements (Physical demands & work environment) :The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nPhysical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.\nWork Environment: The noise level and temperature in the work environment is usually moderate.\nTravel: Must be able to travel up to --% of the time.","description_format":"text","description_chars":5565,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & Devices","Medical Imaging Systems","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-21T15:41:14Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":56,"reasons":["conf:8","stale_co","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/elekta-senior-service-engineer","json_url":"https://alion.io/job/elekta-senior-service-engineer.json","meta":{"generated_at":"2026-10-22T19:19:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2526,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1801963},"rest":"https://alion.io/mcp/rest/get_company?id=1801963"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felekta-senior-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felekta-senior-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felekta-senior-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elekta-senior-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felekta-senior-service-engineer"}]}