{"id":1215565,"url":"https://alion.io/job/elements-massage-customer-service-representative","title":"Customer Service Representative","company":{"id":2150235,"name":"Elements Massage","domain":"elementsmassage.com","url":"https://alion.io/company/elementsmassage-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Concord, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":39,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":78000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T08:19:29Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-12T03:05:35Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Overview\nCustomer Service & Sales employees enjoy the following perks:\nA complimentary monthly massage at the studio\nOur team members will earn commission for Wellness Membership sales. The opportunities for commission growth are all dependent on you! This can translate to an increase to $39 an hour.\nBenefits:\nEarned Free Monthly Massage\nDiscounted massages\nDiscounts on upgraded services including Gift Cards\nCommissions and Bonuses\nPaid time off\nHere's what we are looking for:\nThis position is primarily aimed at applicants who are also able to work on Saturdays.\nAbility to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.\nThe right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.\nThe right candidate can turn every client into a long term Member.\nPrior retail sales experience preferred; selling memberships or services in-person to potential clients.\nFamiliarity with modern office tools and systems, scheduling and processing payments.\nDriven to create the best work environment for the employees and the best experiences for the client.\nLegal Disclaimer\nEach Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.","description_format":"text","description_chars":2069,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-09-25T08:19:29Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.345,"p_room":0.45,"age_days":14,"expected_fill_days":8,"reasons":["conf:0","win:tail","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":78000,"is_top_pay":true},"html_url":"https://alion.io/job/elements-massage-customer-service-representative","json_url":"https://alion.io/job/elements-massage-customer-service-representative.json","meta":{"generated_at":"2026-10-12T03:55:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6224,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2150235},"rest":"https://alion.io/mcp/rest/get_company?id=2150235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felements-massage-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felements-massage-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felements-massage-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elements-massage-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felements-massage-customer-service-representative"}]}