Front Desk Sales / Customer Service

Overview

At Elements Massage Hanover, we value our people, and work-life balance is key. We listen to and invest in our team members. Our philosophy is to communicate effectively, encourage collaboration, and provide the proper resources for everyone to excel. We are hiring a Customer Service / Sales Associate in our Hanover studio.

Pay & Benefits:

• $17-$18/hour depending on experience
• Commission + Monthly Bonuses
• Paid Time Off
• Holiday Pay
• A complimentary monthly massage or skin care service at the studio
• Health Insurance
• Dental/Vision
• Retirement Savings with matching (401 (k) or SIMPLE IRA)

Here’s What We Are Looking For:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.

Qualifications:

• Prior retail sales experience preferred, selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Flexible Availability

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