{"id":1480908,"url":"https://alion.io/job/elements-massage-retail-associate-customer-service","title":"Retail Associate / Customer Service","company":{"id":2150235,"name":"Elements Massage","domain":"elementsmassage.com","url":"https://alion.io/company/elementsmassage-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sun Prairie, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3570},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T21:02:32Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-15T14:59:40Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Overview\nThe most important responsibility of our Client Service Associates is to create a welcoming, supportive experience for every client. Helping them explore our massage services and Wellness Program in a way that feels personalized, thoughtful, and aligned with their wellness goals. Experience with the Mind Body sales and scheduling platform is preferred, but not required.\nThis role also includes booking appointments with attention to detail, supporting a clean and comfortable studio atmosphere, and answering the phone in a way that reflects our commitment to exceptional care. We are deeply involved in matching clients with the Massage Therapists who can best support their goals, and our team is known for treating clients with the same warmth and respect we’d offer family. Each day brings new challenges and opportunities, so we’re looking for someone who thrives in a dynamic environment and shows up with a positive attitude every day.\nIn return, we will provide:\nThe opportunity to be part of a team that is focused on the wellness of others in order to provide the best therapeutic massage in the Sun Prairie area.\nA warm, professional atmosphere.\nTraining and proven processes to support your success.\nVariety in your work that is both challenging and rewarding.\nAbility to earn sales bonuses.\nFREE monthly massage and product discounts\nFriends & Family discounts\nClosed all major holidays and Sundays\nQualified candidates must have at least two years of sales and customer service experience in a retail environment, be a team-oriented thinker and possess the ability to learn new computer software. Experience with Mind Body software is a plus.\nwww.elementsmassage.com/sun-prairie/careers\nResponsibilities\nLegal Disclaimer\n©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.","description_format":"text","description_chars":2158,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Gift Cards & Loyalty Programs","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-09-29T21:02:32Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.393,"p_room":0.45,"age_days":15,"expected_fill_days":8,"reasons":["conf:2","win:tail","comp:junior,brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/elements-massage-retail-associate-customer-service","json_url":"https://alion.io/job/elements-massage-retail-associate-customer-service.json","meta":{"generated_at":"2026-10-15T15:30:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23744,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2150235},"rest":"https://alion.io/mcp/rest/get_company?id=2150235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felements-massage-retail-associate-customer-service"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felements-massage-retail-associate-customer-service"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felements-massage-retail-associate-customer-service"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elements-massage-retail-associate-customer-service\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felements-massage-retail-associate-customer-service"}]}