Retail Sales Associate / Customer Service

Elements Massage • Lifestyle • Spa & Massage • Paid as a contractor rate • 1 day ago

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Salary

$28k per year

Location

In office

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 25, 2026.

Overview

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Elements Massage

Elements Massage is a franchised massage therapy studio brand offering Swedish, deep tissue, sports and prenatal massage through a monthly membership called the Elements Wellness Program. The brand runs studios across much of the United States and in Canada and belongs to WellBiz Brands, a franchisor of beauty and wellness concepts based in Greenwood Village near Denver, Colorado. Individual studios hire front desk and membership sales associates, retail and customer service staff, assistant general managers and general managers, with pay tied to plan sales.

elementsmassage.com • HQ: Greenwood Village, United States • Gift Cards & Loyalty Programs • Lifestyle • Spa & Massage • 1001-5000 employees • Est. 2009

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

Pay $14 per hour depending on experience
Bonuses based on monthly conversion numbers
Medical insurance
A complimentary monthly massage or facial at the studio
Our team members will earn commission for wellness plan sales and have opportunities to earn additional $$$ in bonuses.

Here's what we are looking for:

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
Driven to create the best work environment for the employees and the best experiences for the client.

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

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