{"id":2899217,"url":"https://alion.io/job/elevate-and-delegate-digital-implementation-specialist","title":"Digital Implementation Specialist","company":{"id":5660,"name":"Elevate and Delegate","domain":"elevateanddelegate.com","url":"https://alion.io/company/elevateanddelegate","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":63,"open_postings":37,"ghost_share":0.622,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CO","PH"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":52000,"period":"year","method":"role_country_seniority_unknown","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-25T18:03:49Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":34},"description":"Type: Full-time\nSchedule: (8-5 Central)\nJob Expectations\nClient Implementation & Onboarding\nExecute technical implementation tasks supporting new client onboarding across Go Local Interactive's digital product suite.\nConfigure websites, analytics platforms, advertising accounts, call tracking, and other client technologies.\nValidate client requirements and implementation details prior to launch.\nPartner with internal stakeholders to resolve onboarding dependencies and technical blockers.\nSupport client kickoff meetings, launch calls, and implementation discussions as needed.\nTechnical Configuration & Platform Support\nConfigure, maintain, and update client technology platforms including websites, analytics, advertising platforms, call tracking, and future digital products.\nManage user permissions, account access, and platform configurations.\nTroubleshoot technical issues and coordinate resolution with internal subject matter experts.\nExecute platform updates while maintaining accuracy and minimizing client impact.\nMaintain working knowledge of Go Local Interactive's evolving technology stack and product offerings.\nLaunch Readiness & Quality Assurance\nPerform comprehensive quality assurance prior to product launches.\nValidate configurations, tracking, integrations, and client deliverables against established standards.\nExecute launch checklists and verify production environments following deployment.\nIdentify risks, inconsistencies, or defects before they impact clients.\nSupport post-launch verification and issue resolution.\nClient Support Operations\nRespond to internal and client support requests within established service-level expectations.\nPrioritize work based on client impact, urgency, and departmental priorities.\nDocument work completed and maintain accurate records within internal systems.\nEscalate issues appropriately while maintaining ownership through resolution.\nDeliver a consistent, professional support experience across every client interaction.\nOperational Excellence\nIdentify opportunities to improve workflows, documentation, automation, and operational efficiency.\nContribute to process improvements that increase scalability and improve the client experience.\nMaintain and improve internal documentation, knowledge bases, and standard operating procedures.\nParticipate in testing, rollout, and adoption of new tools, technologies, and processes.\nSupport departmental initiatives that improve quality, consistency, and operational performance.\nRequirements\nJob Qualifications\nStrong attention to detail with a commitment to delivering accurate, high-quality work.\nDemonstrated ability to learn and navigate multiple technology platforms.\nExcellent written and verbal communication skills.\nStrong organizational and time management abilities.\nAbility to prioritize multiple projects in a fast-paced environment.\nAnalytical problem-solving mindset with a willingness to investigate and resolve technical issues.\nCollaborative team player comfortable working across multiple departments.\nPassion for continuous learning, process improvement, and technology.\nRequired Experience\nProven experience in product operations or a similar role, ideally within a tech-focused environment.\nExcellent communication and interpersonal skills to effectively manage stakeholder relationships.\nBenefits\nClient Relationship: You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.\nPayments: All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you. \nVacation Leaves and Holidays: While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard. \n---\nApplication Process:\nAs part of your application, you’ll be asked to record your responses to the initial interview questions through a Loom video (questions & instructions are in the application page).\nOur team will carefully review your submission, and if shortlisted, we’ll share your responses with the client for their review and next steps.\nPlease treat this recording as you would a real interview:\nCome prepared and make sure you’re clearly visible on camera.\nRecord your answers in a quiet, well-lit, and clutter-free space with a stable internet connection.\nWe’re excited to get to know you better! Show us your personality and strengths. 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