Remote Operations Director

Role Type: Full-time, Remote

Schedule: CST

Salary: $1500- $2200

Who We’re Looking For?

You know how to manage moving pieces, create structure, hold people accountable, and keep operations running efficiently without constant oversight. You are comfortable managing remote teams, coordinating vendors, improving systems, and ensuring execution across multiple properties and projects.

This is not a passive admin role. We need someone who can think like a business operator and help scale a growing real estate platform.

What You’ll Own

• Oversee day-to-day operations across multiple self-storage and real estate assets
• Coordinate with property managers, vendors, contractors, and internal team members
• Ensure operational tasks, maintenance items, and tenant/customer issues are resolved quickly
• Build and improve operational systems, SOPs, and reporting processes
• Track property performance metrics, occupancy, delinquency, customer issues, and operational KPIs
• Manage task execution across departments and hold team members accountable to deadlines
• Assist leadership with operational reporting, project coordination, and strategic initiatives
• Support acquisition onboarding and operational integration of new properties
• Maintain organized systems for documentation, vendors, contracts, and operational workflows
• Identify operational bottlenecks and proactively solve problems before escalation

Requirements

• Experience in operations management, property management, project management, or business operations
• Strong organizational and leadership skills
• Experience managing remote teams or vendors
• Excellent written and verbal English communication
• High ownership mentality and strong follow-through
• Comfortable working in fast-paced, entrepreneurial environments
• Proficiency with project management and communication tools (ClickUp, Asana, Monday, Slack, Google Workspace, etc.)
• Ability to work full-time during Oklahoma business hours (9am-5pm CT)
• Strong Plus
• Experience in self-storage, real estate, property management, or hospitality operations
• Experience supporting multiple properties or locations simultaneously
• Familiarity with operational reporting and KPI tracking
• Process-building and SOP documentation experience
• Experience working with US-based companies remotely
• Spanish fluency (for Mexico-based candidates)
• You Are Not a Fit If
• You require constant direction to prioritize work
• You struggle managing multiple moving parts simultaneously
• You are reactive instead of proactive
• You avoid accountability conversations or operational follow-up
• You prefer purely administrative work over operational ownership
• What Success Looks Like
• Operations run smoothly across properties and teams
• Leadership has visibility into issues before they become problems
• Systems become more organized, scalable, and efficient over time
• Vendors, tenants, and internal teams receive timely communication and follow-up
• New acquisitions and operational projects are integrated seamlessly