{"id":3168161,"url":"https://alion.io/job/elevenlabs-account-manager-uki","title":"Account Manager - UK/I","company":{"id":266,"name":"ElevenLabs","domain":"elevenlabs.io","url":"https://alion.io/company/elevenlabs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":43,"ghost_share":0.047,"stale_share":0.186,"repost_share":0.116,"time_to_fill_p50_days":63,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":27},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ElevenLabs","optional":false}],"status":"live","first_seen_at":"2026-10-23T13:30:10Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T02:06:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About ElevenLabs\nElevenLabs is an AI research and product company transforming how we interact with technology.\nWe launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.\nWe have expanded from voice into three main platforms:\nElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.\n\nElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.\n\nElevenAPI gives developers access to our leading AI audio foundational models.\n\nEverything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.\nHow we work\nHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.\n\nImpact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.\n\nAI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations.\n\nExcellence everywhere: Everything we do should match the quality of our AI models.\n\nGlobal team: We prioritize your talent, not your location.\n\nWhat we offer\nInnovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.\n\nGrowth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.\n\nLearning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.\n\nSocial travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.\n\nAnnual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.\n\nCo-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.\n\nAbout the role\nThis is a builder's role, where you'll own both the technical depth and commercial outcomes for some of ElevenLabs' most exciting customers across the UK & Ireland region, sitting at the intersection of product, engineering, and revenue.\nYou'll get ahead of the problem. You'll dig into how customers deploy ElevenLabs across web, mobile, and their systems, spot the problems before they do, inspire new use-cases and own the solution end to end. You'll own the number too: renewals, expansion and cross-sell. Success here means driving real revenue retention and growth for your book of business.\nWhat this looks like day to day\nYou'll run onboarding, enablement, and growth across ElevenLabs' full platform, core speech models, creative tools, and Agents. You'll advise customers on production deployment, not just theory, digging into usage and performance data to catch friction early and keep adoption moving.\nYou'll also own commercial outcomes for a defined book of business against clear targets: Gross Revenue Retention, Net Revenue Retention, cross-sell, and net expansion. You'll spot expansion opportunities early, own renewals and upsells end to end, and work closely with Sales, Engineering, and CS leadership to turn technical wins into revenue.\nRequirements\n5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the UK & Ireland region\n\nProven experience of owning and managing a defined Book of Business\n\nFluent in English\n\nProven experience working across the UK & Ireland market. Knowledge of the landscape and cultural nuances\n\nFamiliarity and experience with building and deploying AI agents\n\nStrong builder mindset - you thrive in ambiguity and being a pioneer, finding ways to innovate across a full region or market to drive revenue outcomes\n\nFamiliarity and experience with API Integrations, and comfort and knowledge of navigating SDKs\n\nProven experience working cross functionally with Sales, Engineering, Product, and Marketing teams\n\nProven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals\n\nExcellent problem-solving, technical, and analytical skills to address customer needs and concerns\n\nStrong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization\n\nSelf-motivated and able to work independently in a remote or distributed team environment\n\nLocation\nThis role is remote-first, so it can be executed from anywhere in the UK or Ireland.\nWe are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.","description_format":"text","description_chars":5490,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Speech & Audio AI","Generative Audio & Music"],"lifecycle":[{"event":"open","at":"2026-10-23T17:55:16Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-23T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":63,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-10-24T05:23:06Z"},"pay":null,"html_url":"https://alion.io/job/elevenlabs-account-manager-uki","json_url":"https://alion.io/job/elevenlabs-account-manager-uki.json","meta":{"generated_at":"2026-10-24T05:23:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7585,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":266},"rest":"https://alion.io/mcp/rest/get_company?id=266"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felevenlabs-account-manager-uki"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felevenlabs-account-manager-uki"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felevenlabs-account-manager-uki"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elevenlabs-account-manager-uki\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felevenlabs-account-manager-uki"}]}