{"id":3613911,"url":"https://alion.io/job/elior-uk-casual-operations-supervisor","title":"Casual Operations Supervisor","company":{"id":2110730,"name":"Elior UK","domain":"elior.co.uk","url":"https://alion.io/company/elior-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T01:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-10T04:37:04Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We're looking for experienced and motivated Operations Supervisors to join our operations team at Easter Road Stadium.\nThis is a hands-on leadership role responsible for overseeing hospitality, catering, and premium bar operations across the stadium during Hibernian FC matchdays and a variety of events throughout the year. You'll play a key role in ensuring our guests, supporters, and hospitality clients receive an exceptional experience while maintaining the highest standards of service, safety, and operational excellence.\nWorking closely with the Hospitality Manager, Bar & Cellar Coordinator, Supervisors, and front-line teams, you'll lead from the front, support operational delivery, and ensure all areas run smoothly throughout the event lifecycle.\nWorking Pattern & Pay\nThis is a casual, hourly-paid position offering flexibility around matchdays and events.\nCompetitive hourly rate\nFlexible working pattern\nMatchday, evening, weekend, and event work required\nOpportunities to support conferences, meetings, hospitality functions, and special events throughout the year\nWhat You'll Be Doing\nMatchday & Event Leadership\nTaking responsibility for the smooth operation of hospitality, catering, and premium bar areas during matchdays and events.\nLeading pre-event briefings and ensuring teams are prepared, motivated, and ready for service.\nManaging Supervisors and front-line staff while maintaining high standards of customer service and guest experience.\nActing as a key point of contact for managers, clients, and operational teams throughout events.\nMonitoring service standards, resolving operational issues, and ensuring all areas remain fully staffed, stocked, and event-ready.\nSupporting the delivery of hospitality lounges, executive suites, conferences, meetings, dinners, private functions, and other premium event spaces.\nWorking closely with the Bar & Cellar Coordinator to manage stock levels, replenishment requirements, and operational readiness.\nAssisting with venue setup, room preparation, opening and closing procedures, and overall event delivery.\nLeading by example, supporting staff deployment, and providing guidance and coaching to Supervisors and team members.\nEnsuring compliance with company procedures, licensing requirements, food safety standards, allergen management processes, and health & safety regulations.\nConducting venue checks before, during, and after events to ensure all guest-facing and back-of-house areas remain safe, clean, compliant, and operational.\nSupporting incident reporting, completing compliance documentation, and ensuring all operational checklists are completed accurately.\nWhat We're Looking For\nPrevious supervisory or management experience within hospitality, catering, events, stadia, or licensed venues.\nStrong leadership and people management skills.\nExcellent communication and organisational abilities.\nExperience working in fast-paced, high-volume environments.\nGood understanding of food safety, allergen awareness, licensing, and health & safety requirements.\nAbility to remain calm and make effective decisions under pressure.\nStrong problem-solving skills and a proactive approach.\nFlexible availability, including evenings, weekends, and 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