{"id":682611,"url":"https://alion.io/job/elliottphysicaltherapy-care-coordinator","title":"Care Coordinator","company":{"id":673265,"name":"Elliott Physical Therapy","domain":"elliottphysicaltherapy.com","url":"https://alion.io/company/elliottphysicaltherapy","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hanover, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-23T17:13:53Z","employer_posted_date":"2026-04-23","last_verified_at":"2026-10-22T11:35:30Z","board_verified":true,"closed_at":null,"days_open":181,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":181},"description":"At Elliott Physical Therapy, we believe in investing in YOU. We are dedicated to providing you with mentorship, cutting edge resources and opportunities that empower you to reach your full potential. With flexible hours, competitive benefits, and a culture that celebrates both professional and personal growth, we’re more than just an employer-we’re your partner in success. Take on a role that grows with you, join us today!\nWe are a FAMILY owned physical therapy company with nine clinic locations. Celebrating over 10 years in business, we are proud to lead the way in delivering exceptional patient care, advocating for the physical therapy profession, and continuously building outstanding teams of talented professionals. We’re deeply rooted in our communities, and we’re passionate about supporting education, giving back, and uplifting local businesses.\nSUMMARY: Works within an administrative team and alongside a clinical team to produce an outstanding patient experience and a productive clinic at Elliott Physical Therapy.\n32 hours a week\nDUTIES AND RESPONSIBILITIES:\nGreets all coming through the door and creates a warm, welcoming environment. •Responsible for directing incoming calls in a courteous manner. •Checks in patients and collects copayments, coinsurance and deductible payments.\nReconciles daily balances and deposits. Updates clinic deposit log daily. •Schedules daily appointments, moving, cancelling or deleting appointments as appropriate.\nObtains new patient information necessary to create patient charts and schedule initial evaluations.\nMaintains patient charts.\nFollows HIPAA guidelines to respect patients’ privacy and confidentiality of patients’ medical records.\nPrepares reports and correspondence as needed.\nKeeps track of office supplies and inventory.\nPerforms general clerical/administrative duties as needed including, but notlimited to, scanning, faxing, copying, and mailing.\nWorks with the Authorization & Verification Coordinator to ensure all patients are authorized and verified for visits.\nWorks with Clinical Manager and Physical Therapists to maintain patients’ scheduling according to their Plans of Care.\nWorks with Office Manager and Clinical Manager to reach clinic goals and expectations.\nAttends monthly clinic meetings.\nRepresents Elliott Physical Therapy within our community and understands the importance of community involvement.\nShares clinic cleanliness duties with PTs, CM, and OM.\nPerforms other related duties as assigned by management.\nQUALIFICATIONS:\nCommitment to excellence and high standards.\nProven customer service skills.\nExcellent written and oral communication skills.\nAbility to deal effectively with diverse individuals at all organizational levels. •Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.\nProficient in Google Suite.\nProven ability to handle multiple projects and meet deadlines. •Good judgment with the ability to make timely and sound decisions.\nCOMPETENCIES:\nCustomer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.\nInterpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.\nWritten Communication -Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.\nTeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.\nOrganizational Support --Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.\nAttendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.\nPHYSICAL DEMANDS AND WORK ENVIRONMENT:\nOccasionally required to stand\nOccasionally required to walk\nOccasionally required to sit\nFrequently required to utilize hand and finger dexterity\nContinually required to talk or hear","description_format":"text","description_chars":4643,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Physiotherapy & Rehabilitation","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-09-10T23:42:35Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.138,"p_room":0.28,"age_days":181,"expected_fill_days":32,"reasons":["conf:1","evergreen","wave","urgency","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/elliottphysicaltherapy-care-coordinator","json_url":"https://alion.io/job/elliottphysicaltherapy-care-coordinator.json","meta":{"generated_at":"2026-10-22T12:51:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11585,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673265},"rest":"https://alion.io/mcp/rest/get_company?id=673265"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felliottphysicaltherapy-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felliottphysicaltherapy-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felliottphysicaltherapy-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elliottphysicaltherapy-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felliottphysicaltherapy-care-coordinator"}]}