{"id":2748892,"url":"https://alion.io/job/ellisdon-it-analyst","title":"IT Analyst","company":{"id":1946602,"name":"EllisDon","domain":"ellisdon.com","url":"https://alion.io/company/ellisdon-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":15,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":70000,"currency":"CAD","period":"year","gross":null,"usd_annual":49511},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"ServiceNow","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-16T23:25:25Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T04:25:52Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Connect with usLinkedIn,Instagram,Facebook,Twitter.\nThinking about a change?\nWe recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is - there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch.\nAbove all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.\nIn case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and safety.\nYou as an IT Analyst will:\nChampion the Digital & Data Engineering message to the business\nProvide level 1-2.5 support for hardware, software, and network problems reported, documenting problems and solutions as required. Assist in 1st and 2nd level hardware and software support when required. Liaise with and participate in solving 3rd level complex or unsolved problems.\nManages, supports, and ensures operating viability, including imaging and provisioning of mobile devices, Windows PCs, and MacBooks, and reports any abnormalities.\nManages, supports, and ensures operating viability of jobsite network infrastructure, including configuring firewalls, switches, wireless access points, wireless bridge, security cameras, wireless signal boosters, VoIP phones, DMZ network, and other systems might be unique to a specific jobsite.\nEnsure the 24/7 availability and performance of the network that support our systems, including some “on-call” responsibilities.\nProject Management duties, including determining business requirements, obtaining quotes from vendors to meet business requirements for new construction projects includes jobsite copiers, digital displays, security systems, and other miscellaneous IT related items. Project deployment duties, including hardware setup and configuration, setting up conference rooms and assisting on hosting web conferences via MS Teams, Zoom and Webex maybe required.\nFollow and maintain EllisDon IT policies, documentation, and best practices guidelines.\nEscalates technical issues when necessary, offers excellent customer service and stays current with IT trends and advancements.\nFollow EllisDon IT Security best practices and guidelines and contributes to our library of Standard Operating Procedures.\nMaintain records within ServiceNow.\nCoordinate IT services and support for jobsites\nAssist on corporate network maintenance tasks when required\nIs this the right role for you?\nYou have a post-secondary degree/diploma in a related field and a minimum 4 years IT support related experience including troubleshooting advanced issues.\nIn office position\nIndustry Certification is preferred\nCCNA, CompTIA A+, CompTIA Network+, and Microsoft Certifications are desired\nSolid understanding of LAN, WAN, TCP/IP, Ethernet\nValid driver's license, and personal vehicle to coordinate IT services and travel between jobsites/offices\nNice to have: Bilingual in French and English\nNice to have: Able to obtain Secret Level security clearance\nThe salary range for this position is $60,000 - $70,000\nEllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.\nGo ahead and be yourself. We'll pay you for it!\nWe are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately beyour commitment to Inclusive Diversity.\n Accommodation for Applicants with disabilities will be made during the recruitment process when requested.\nWe are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven’t already, be sure to create a profile on our Careers page to remain up to date on the status of your application and learn about new career opportunities as they arise.\nEllisDon uses AI tools to assist in screening and assessing applicants for this position.","description_format":"text","description_chars":5563,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[{"language":"French","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction"],"lifecycle":[{"event":"open","at":"2026-10-16T23:25:25Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 4","filings_12m":4,"filings_prev_12m":5,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":66,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":49511,"is_top_pay":false},"html_url":"https://alion.io/job/ellisdon-it-analyst","json_url":"https://alion.io/job/ellisdon-it-analyst.json","meta":{"generated_at":"2026-10-17T22:59:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1208,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1946602},"rest":"https://alion.io/mcp/rest/get_company?id=1946602"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fellisdon-it-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fellisdon-it-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fellisdon-it-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ellisdon-it-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fellisdon-it-analyst"}]}