{"id":4020041,"url":"https://alion.io/job/elm-platform-engineering-consultant","title":"Platform Engineering-Consultant","company":{"id":48899,"name":"Elm","domain":"elm.sa","url":"https://alion.io/company/elm","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"CAPA","optional":false},{"name":"Linux","optional":false},{"name":"Platform Engineering","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Red Hat","optional":false}],"status":"live","first_seen_at":"2026-11-10T14:40:53Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T14:40:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\n\nOVERVIEW\n\nJob Title\n\nConsultant\n\nJob Code\n\nGrade\n\nI3\n\nGroup\n\nGovernment Products\n\nDivision\n\nTechnology\n\nDepartment\n\nProduction Services & Platforms Support\n\nUnit\n\n-\n\nROLE PURPOSE\nThe aim is to state the overall significance of the job from the organization’s perspective.\n\nTo operate, support, maintain, and enhance enterprise integration platforms and PaaS/SaaS services that enable critical internal and external system integrations across Elm’s products and services. The role is responsible for maintaining the stability and availability of integration platforms, supporting APIs and application connectivity, resolving complex integration incidents, enabling controlled releases and changes, and ensuring reliable processing of high-volume business transactions while contributing to operational continuity, knowledge sustainability, and compliance with agreed service levels and technology standards.\n\nKEY ACCOUNTABILITIES & ACTIVITIES\nThis section describes the principal outputs required from the job.\n\nKey Accountabilities\n\nKey Activities\n\nIntegration & PaaS Platform Operations\n\nOperate, support, and maintain enterprise integration technologies and platforms including Apigee, Red Hat 3scale, IBM DataPower, and Linux-based environments.\nSupport PaaS and SaaS services including RabbitMQ, Kafka, and related integration components used by Elm’s products and services.\nPerform routine platform health checks and operational activities to maintain service availability and stability.\nMonitor critical platform components and take appropriate actions to maintain reliable integration services.\n\nAPI & Application Integration Support\n\nProvide technical support for applications integrating with Elm products, internal platforms, and external entities.\nConfigure and support APIs, integration services, and related connectivity requirements.\nValidate connectivity, access permissions, certificates, authentication mechanisms, and request routing between integrated systems.\nTroubleshoot application integration issues and coordinate resolution with relevant technical teams.\n\nIntegration Incident & Problem Management\n\nInvestigate and resolve complex incidents affecting integration and PaaS services, including transaction failures, response delays, connectivity issues, authentication failures, and encryption-related errors.\nPerform root cause analysis for recurring platform and integration issues.\nCoordinate with application, infrastructure, network, cybersecurity, and other technical teams to restore affected services.\nImplement corrective and preventive actions to minimize recurrence and improve platform stability.\n\nPlatform Monitoring & Operational Performance\n\nMonitor integration platform performance, transaction flows, processing queues, service health, and operational alerts.\nAnalyze abnormal transaction behavior, processing failures, capacity constraints, and service degradation.\nRespond to operational alerts and service requests according to defined priorities and service level agreements.\nIdentify opportunities to improve platform performance, service reliability, and operational efficiency.\n\nRelease, Deployment & Change Support\n\nSupport product launches, service releases, platform changes, and integration enhancements.\nReview integration requirements, dependencies, connectivity, and platform readiness before implementation.\nCoordinate technical implementation activities with relevant development, infrastructure, and application teams.\nPerform post-deployment validation to confirm transaction flow, integration functionality, and platform stability.\n\nIntegration Platform Configuration & Technical Support\n\nConfigure and maintain integration components, platform services, APIs, messaging services, and related technical configurations.\nSupport certificates, authentication mechanisms, access requirements, endpoints, and platform connectivity configurations.\nAssist in troubleshooting configuration issues across production and supporting environments.\nEnsure platform configurations remain consistent, documented, and aligned with approved technical requirements.\n\nReporting & Continuous Improvement\n\nSupport the continuity and resilience of business-critical integration platforms and services.\nIdentify technical and operational risks that could impact platform availability, transaction processing, customers, or business services.\nSupport recovery and continuity activities for critical integration and PaaS services.\nRecommend technical improvements that reduce operational dependency and strengthen service resilience.\n\nPolicies, Processes & Procedures\n\nFollow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.\nComply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.\n\nInformation Security\n\nComply with all relevant information security practices and standards to ensure data integrity and confidentiality.\n\nJOB SPECIFICATIONS\n\nAcademic and professional qualifications\n\nBachelor’s Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, Information Systems, or a related discipline.\n\nYears and Nature of Experience\n\n4-6 years of experience in Platform Engineering, Integration Platforms, Middleware, API Management, PaaS/SaaS Operations, Application Integration, or related technology domains.\n\nVERSION TRACKING\n\nPrepared by:\n\nFirst review by:\n\nApproved by:\n\nName\n\nSignature\n\nDate","description_format":"text","description_chars":5595,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-11-10T14:40:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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