{"id":2646435,"url":"https://alion.io/job/elmhurst-university-student-services-assistant","title":"Student Services Assistant","company":{"id":8497,"name":"Elmhurst University","domain":"elmhurst.edu","url":"https://alion.io/company/elmhurst-university","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Elmhurst, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T20:15:35Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T10:23:44Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Student Services Assistant serves as the initial point of contact for prospective students, families, and visitors to Elmhurst University, providing a welcoming and professional first impression. This individual takes ownership of the Office of Admission reception area, maintaining its appearance and organization while managing incoming calls, greeting visitors, and coordinating individual student visits to ensure timely, thoughtful, and accurate information is provided. The individual in this role also provides administrative support to admission counselors, prepares visit materials, maintains office and marketing supply inventory, and supervises reception area student employees. The ideal candidate is organized and proactive and manages competing priorities while contributing to a positive prospective student experience.\nPosition Status: Non-Exempt\nSalary Range: $20.25 - $21.15. This is the expected hourly range for this position. The hourly range offered will depend on a candidate's experience and education, and departmental budget.\nResponsibilities\nWorks collaboratively with the admission counseling staff to ensure a positive, seamless, and memorable experience for campus visitors. \nAnswers phone calls from interested students and/or their family members. Provides friendly greetings, gives accurate information, and makes referrals to additional campus contacts for follow-up as needed.\nGreets visitors and provides a welcoming “home base” while they are on campus.\nCorresponds with prospective students and campus partners via email, records interactions, enters appropriate details into Slate, and enters leads for walk-ins.\nTrains, schedules, and manages student employees as appropriate while serving as a mentor to the student team.\nMonitors the general Admission email account, forwarding inquiries to appropriate individuals.\nUtilizing Slate, coordinates and schedules individual campus visits including class, faculty, and coach visits ensuring accurate and timely confirmation information is shared with visitors and campus partners prior to their arrival on campus. \nSchedules and enters admission appointments and campus tours into the online calendar for admission counselors.\nResolves scheduling conflicts or other issues independently in a professional and timely manner. \nCoordinates Simulation Center tour logistics in the Health Science Building for prospective nursing students.\nProvides additional support for admission staff including data entry, appointment confirmations, and timely distribution of incoming mail and emails.\nMaintains brochure materials and electronic display in the reception area, and inventory for office supplies and admission marketing materials.\nProvides customized visit day materials and supplies for individual appointments and events. \nEnsures the Admission reception area remains neat and welcoming.\nWorks Saturday and evening hours as assigned.\nCoordinates the coffee/water supplies and preparation of refreshments in the reception area and conference rooms.\nProvides assistance in coordinating large scale on-campus prospective student events, as needed. \nOther Responsibilities\nProvides assistance during Admission events as assigned.\nDemonstrates a strong commitment to continuous improvement.\nSupports the mission, vision and values of Elmhurst University. \nPerforms other duties as assigned. \nRequirements\nMinimum Qualifications\nHigh school education. \n1-3 years of demonstrated experience in customer service. \nOutstanding interpersonal skills and the ability to make a positive first impression. \nExcellent prioritization and time-management skills, and ability to meet deadlines. \nAbility to handle multiple projects with keen attention to detail despite frequent interruptions. \nAbility to build strong relationships with the admission team and departments across campus. \nExcellent computer skills and intermediate knowledge of Microsoft Office products and CRM systems. \nPreferred Qualifications\nBachelor’s degree. \nExperience with Ellucian Colleague and Technolutions Slate.\nExperience in event planning and coordination. \nExperience in an educational environment. \nWorking Conditions/Physical Requirements\n The essential functions of this position are primarily performed in an indoor setting with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include speaking and hearing for in-person and virtual communication, using close and distance vision when reading documents or viewing screens, and performing tasks with repetitive fine motor skills. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 50 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.\nBenefits\nAn overview of Elmhurst University benefits is available here .","description_format":"text","description_chars":4985,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-15T20:15:35Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.845,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:8","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/elmhurst-university-student-services-assistant","json_url":"https://alion.io/job/elmhurst-university-student-services-assistant.json","meta":{"generated_at":"2026-10-22T13:23:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8497},"rest":"https://alion.io/mcp/rest/get_company?id=8497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felmhurst-university-student-services-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felmhurst-university-student-services-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felmhurst-university-student-services-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elmhurst-university-student-services-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felmhurst-university-student-services-assistant"}]}