{"id":2176381,"url":"https://alion.io/job/elsevier-sales-engineer-clinicalkey","title":"Sales Engineer – ClinicalKey","company":{"id":3090,"name":"Elsevier","domain":"elsevier.com","url":"https://alion.io/company/elsevier","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":81400,"max":151100,"currency":"USD","period":"year","gross":null,"usd_annual":151100},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-12T23:37:33Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Sales Engineer - ClinicalKey\nDo you want to be the technical expert behind our flagship Clinical Decision Support platform?\nDo you have a passion to improve outcomes for every patient?\nAbout Elsevier Clinical Solutions\nClinical Solutions is the part of Elsevier Health that delivers evidence-based clinical decision support, drug information, and care guidance for hospitals, health systems, and individual clinicians. Our portfolio (including ClinicalKey, Elsevier Drug Information, Clinical Skills, Clinical Path and many others) is designed to sit inside existing clinical workflows and electronic health records and support decision making. Our products are underpinned by Elsevier's peer-reviewed medical content and a formal editorial governance process, so recommendations are current, sourced, and trustworthy. It is a strategically significant part of Elsevier with a clear remit: make trusted clinical evidence usable at the point of care. Join us!\nAbout the Role\nClinicalKey surfaces evidence-based clinical answers in the electronic health record (EHR), grounded in evidence and with the context of the patient in front of the clinician. It is a sophisticated sale that spans clinical leadership, informatics, IT, security and AI governance. Our professional sales organization needs a technical partner they can bring into a deal and be joined at the hip to help our customers succeed.\nAs Sales Engineer, you will be that partner. You will own the technical narrative for how ClinicalKey integrates with the customer’s EHR, guide customers and their IT organizations through integration, security and AI review, and remove the technical barriers that stand between a strong clinical case and a signed agreement. You will work alongside ClinicalKey sellers across the North American market, and serve as the connective tissue between the field and our Product and Technology teams.\nResponsibilities\nDeal Support: Serve as the on-demand technical partner to ClinicalKey sellers. Join discovery calls, demonstrations and technical deep dives on request, and act as the single point of escalation for integration questions during an active sales cycle.\nTechnical Discovery: Qualify Patient Context fit early by assessing the customer’s environment: EHR vendor and version, FHIR API availability and release, SMART on FHIR launch support, single sign-on model, and which patient data elements are exposed.\nSolution Demonstration: Deliver and tailor technical demonstrations that show ClinicalKey and Patient Context inside the customer’s clinical workflow, rather than a generic product tour.\nIntegration Expertise: Own the technical narrative for how the integration works - SMART on FHIR launch, patient context passing, OAuth 2.0 authorization, the FHIR resources consumed, and how retrieved content is grounded in the patient record.\nSecurity and Compliance Review: Lead responses to customer security, privacy and compliance review, including data flow, PHI handling and retention, HIPAA and BAA questions, and third-party risk documentation, coordinating with Information Security and Legal as needed.\nAI Governance: Represent the solution in AI governance and clinical informatics committee reviews, explaining model behavior, evidence sourcing, citation provenance and safeguards in terms that clinical and technical review boards will accept.\nScoping and Feasibility: Scope integration effort and prerequisites - customer IT resources, interface team involvement, environment access and vendor certification requirements - and set realistic expectations before commitments are made.\nPilots and Proofs of Concept: Design and run technical pilots, including success criteria, environment set-up and validation that the integration performs as expected in the customer’s environment.\nImplementation Handoff: Own a clean transition to Implementation and Customer Success, documenting agreed technical scope, configuration decisions and open risks so that nothing is renegotiated after signature.\nVoice of the Field: Act as the field’s channel to Product and Technology. Surface integration gaps, competitive blockers and recurring technical objections, and bring back accurate roadmap answers.\nSales Enablement: Enable the ClinicalKey sales team to handle first-line technical conversations independently through interoperability primers, objection-handling guides, architecture summaries and plain-language reference material.\nTechnical Collateral: Build and maintain reusable technical collateral, reference architectures and demonstration environments that reflect current product capability.\nTranslation: Hold a credible conversation with an EHR analyst, a CIO and a practicing clinician in the same meeting, reframing the same integration for each audience.\nInsight and Reporting: Track technical win and loss patterns and report on where deals encounter friction, so that enablement and product investment can be targeted.\nRequirements\nExperience in a sales engineering, solutions consulting, technical pre-sales or clinical informatics role in healthcare technology.\nHave working knowledge of healthcare interoperability standards, including HL7 FHIR resources, SMART on FHIR and OAuth 2.0 based authorization.\nDisplay familiarity with the major EHR platforms and their integration and marketplace models, and an understanding of how health system IT organizations evaluate and deploy third-party applications.\nExperience supporting enterprise sales cycles and partnering directly with sellers to advance and close opportunities.\nExperience navigating customer security, privacy and compliance review, including HIPAA and PHI handling considerations.\nHave an understanding of clinical workflow and the ability to establish credibility with clinicians, informaticists and technical stakeholders alike.\nWorking knowledge of large language model-based solutions and the questions customers raise about accuracy, evidence and governance.\nDeploy excellent communication skills, with the ability to translate technical detail into clinical and commercial value at any level of an organization.\nAre proactive and able to work successfully in a matrixed environment, leading through demonstration, commitment and understanding of our marketplace.\nHave project and time management skills with an ability to set and maintain priorities across multiple concurrent deals.\nAble to bring energy and enthusiasm and foster effective teams.\nWilling to travel to customer sites as required.\nWork in a Way That Works for You\nWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.\nWorking Pattern\nWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive\nAbout the Business\nA global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.\n\nU.S. National Base Pay Range: $81,400 - $151,100. Total Target Cash Range: $125,300 - $232,700. Geographic differentials may apply in some locations to better reflect local market rates.\n\nPay mix between base and variable pay varies based on sales role; please discuss with the recruiter.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":8972,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-09T14:09:40Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.564,"p_room":0.55,"age_days":26,"expected_fill_days":20,"reasons":["conf:6","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":151100,"is_top_pay":true},"html_url":"https://alion.io/job/elsevier-sales-engineer-clinicalkey","json_url":"https://alion.io/job/elsevier-sales-engineer-clinicalkey.json","meta":{"generated_at":"2026-10-13T09:27:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14282,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3090},"rest":"https://alion.io/mcp/rest/get_company?id=3090"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felsevier-sales-engineer-clinicalkey"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felsevier-sales-engineer-clinicalkey"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felsevier-sales-engineer-clinicalkey"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elsevier-sales-engineer-clinicalkey\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felsevier-sales-engineer-clinicalkey"}]}