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Staff · 10+ years exp
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Eltropy provides all communication channels, all integrations, and all the power of AI to help credit unions and community banks boost efficiency & member satisfaction.

Role: Engineering Manager - Communications 

Location: Remote 

Team size: 15 engineers (backend + frontend)

Type: Full-time

About the Role

We’re looking for an Engineering Manager who thrives at the crossroads of leadership, hands-on engineering, and solving problems that don’t come with an instruction manual. You’ll lead a team of talented backend and frontend engineers who are building the bridges between systems that power the full customer journey for financial institutions.

In this role, you won’t just be overseeing work, you’ll be rolling up your sleeves, writing and reviewing production code, guiding architecture decisions, and coaching engineers to deliver their best work. The systems you’ll help build will connect modern cloud APIs with decades-old banking platforms, bringing reliability and elegance to what often starts as messy complexity.

Our integration platform touches everything-from communication stacks to core banking systems, lending and mortgage platforms, payment gateways, and AI Platform. Every integration is an opportunity to shape how our customers experience our products end-to-end. And because we take an AI-augmented approach to software development, you’ll be part of a team that uses AI tools to augment SDLC and write better code, automate testing, and ship faster without compromising quality.

What You’ll Be Doing

  • Lead by Example - Stay hands-on with coding, designing architectures and reviewing code while guiding the team toward engineering excellence.
  • Own the Integration Layer - Architect and scale connections across diverse systems, from sleek modern APIs to finicky legacy protocols.
  • Champion the Customer Experience - Partner with Product, Implementation, and customer teams to ensure integrations truly solve real-world challenges.
  • Collaborate Without Boundaries - Work closely with other engineering leaders to ship features that feel seamless across products.
  • Build for the Long Run - Keep systems observable, reliable, and performant as traffic and demand grow.
  • Make AI Your Ally - Leverage AI tools for augmenting SDLC and improving team efficiency.
  • Evolve Continuously - Replace brittle code with modern, maintainable solutions, raising the standard with every release.
  • Grow and Inspire the Team - Hire, mentor, and develop engineers who bring both skill and curiosity to the table
  • Raise engineering standards: Institute architecture reviews, testing gates, CI/CD best practices, security checks and code quality measures.

What We’re Looking For

  • 10+ years of software development experience, including at least 2 years in a hands-on leadership role
  • A forward-thinking approach that anticipates challenges, embraces emerging technologies, and guides teams toward long-term success
  • The ability to thrive in ambiguity and turn evolving or unclear requirements into clear, actionable engineering plans
  • Expertise in designing scalable, resilient architectures and building microservices, asynchronous systems, observability frameworks, and CI/CD pipelines
  • Strong proficiency in Golang along with experience in React and JavaScript, leading teams across both backend and frontend
  • A proven track record of delivering solution in complex technical environments, with fintech or enterprise SaaS experience being a plus
  • A customer-first mindset that always prioritises impact and business value over raw output
  • A decisive and action-oriented style, making informed calls quickly in fast-paced environments without compromising quality
  • Excellent communication skills to bridge technical and non-technical teams across implementation, support, customers, and leadership
  • A passion for building and motivating teams, fostering a culture of ownership, experimentation, and continuous learning

Why This Role Matters

This is more than a leadership position-it’s a chance to shape the backbone of our product ecosystem. You’ll solve some of the hardest integration challenges in the Financial Institution space, influence the way our platform grows, and work alongside a team that sees AI as a tool for creative problem-solving, not just automation. You’ll do all of this while working remotely but staying deeply connected to a team that values ownership, collaboration, craft, and delivering meaningful outcomes.

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