{"id":794568,"url":"https://alion.io/job/eltropy-senior-director-sales-engineering","title":"Senior Director, Sales Engineering","company":{"id":673287,"name":"Eltropy","domain":"eltropy.com","url":"https://alion.io/company/eltropy","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":7,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":71,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":270000,"max":315000,"currency":"USD","period":"year","gross":null,"usd_annual":315000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-08-22T01:42:32Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-09T23:46:49Z","board_verified":true,"closed_at":null,"days_open":79,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":79},"description":"Location: Santa Clara, CA (4 days onsite)\nCompensation: $270,000-$315,000 (OTE)\nOverview\nEltropy is seeking an experienced and dynamic Sales Engineering leader to scale our talented pre-sales SE team. In this role, you will be responsible for growing and standardizing our sales engineering function in support of our sales efforts in the credit union market. You will align with Sales Leadership to develop your team into a strategic asset that partners with our Sales team to deliver exceptional demos and technical presentations that win the confidence of our customers.\nRole & Responsibilities\nScale and develop a talented Sales Engineering team, fostering a culture of technical excellence, customer obsession, and continuous learning.\nMentor and coach team members to grow their technical and customer-facing skills, providing regular feedback and creating clear paths for career development.\nDefine and implement sales engineering best practices, methodologies, and processes that drive consistency, scalability, and customer alignment across the team.\nOwn team performance metrics to drive continuous improvement.\nCollaborate with our Learning and Enablement team to develop and administer training programs to sharpen the technical knowledge, demo skills and sales acumen of the sales engineering team.\nWork closely with leadership across Sales, Product, Engineering, and Customer Success to align on strategy and ensure Sales Engineering is positioned as a competitive differentiator in the market.\nStay at the forefront of industry trends and emerging technologies in credit union digital banking, contact centers, communications platforms (CCaaS), unified communications (UCaaS) and agentic AI, sharing insights with cross-functional teams.\nIdentify operational inefficiencies and opportunities for improvement in the sales engineering function, and drive initiatives to optimize processes and tools.\nRequired Experience & Qualifications\nMinimum 10+ years of progressive experience as a Sales Engineer, with at least 3-5 years in a leadership or management capacity.\nDemonstrated ability to develop talent, coach team members, and create a high-performance culture.\nKnowledge of contact center solution offerings (CCaaS), unified communications platforms (UCaaS), and integration landscapes serving community financial institutions.\nProven track record of leading and growing sales engineering teams through significant growth phases.\nA knack for translating technical concepts and complex B2B SaaS solutions for diverse audiences in a sales setting\nStrong analytical and problem-solving skills with the ability to dive deep into complex technical challenges.\nExceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.\nWillingness to travel as required (estimated 20-30% quarterly).\nPreferred Qualifications\nExperience with AI or conversational AI platforms and their application in customer-facing communications.\nExperience in the credit union industry or broader financial services sector, with strong knowledge of credit union software, banking systems, and compliance requirements.\nBachelor's degree in Computer Science, Engineering, or related field (or equivalent professional experience).\nTrack record of contributing to company growth and customer success at a scaling B2B SaaS company.\nAbout Eltropy\nEltropy is the leading AI communications platform for credit unions, transforming how financial institutions engage with and serve their members. Our platform enables credit unions to deliver personalized, intelligent conversations across all digital channels. We're a fast-growing, well-funded company on a mission to empower financial institutions to compete and win in the digital age.\nEltropy Values:\nCustomers are our North Star\nNo Fear - Tell the truth\nTeam of Owners\nEltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.","description_format":"text","description_chars":4070,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-09-12T04:41:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":1}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.832,"p_room":0.44,"age_days":79,"expected_fill_days":71,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":315000,"is_top_pay":true},"html_url":"https://alion.io/job/eltropy-senior-director-sales-engineering","json_url":"https://alion.io/job/eltropy-senior-director-sales-engineering.json","meta":{"generated_at":"2026-11-09T23:46:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13807,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673287},"rest":"https://alion.io/mcp/rest/get_company?id=673287"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feltropy-senior-director-sales-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feltropy-senior-director-sales-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feltropy-senior-director-sales-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eltropy-senior-director-sales-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feltropy-senior-director-sales-engineering"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":794568}},{"tool":"search_jobs","arguments":{"company":"eltropy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":794568},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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