{"id":2636305,"url":"https://alion.io/job/elyos-ai-enterprise-account-manager","title":"Enterprise Account Manager","company":{"id":7704,"name":"Elyos AI","domain":"elyos.ai","url":"https://alion.io/company/elyos-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":133000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":89},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-15T14:11:49Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T08:52:37Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About Elyos AI\nWe’re building the next generation of customer service with AI Agents. Our agents answer calls, reply to emails and WhatsApp messages, make bookings, take payments, and operate the CRM in the same way a human would.\nWe founded Elyos in June 2023 and took part in the Y Combinator S23 batch. Our founders spent four months in San Francisco living and breathing AI. Since then, we’ve been growing revenue ~30% month on month and shipping fast. It’s been wild so far - and we’re just getting started. We recently raised a $13m series A to turbocharge our growth.\nThe role\nOur enterprise customers deploy AI agents across teams, use cases and regions. You’ll own these deployments from initial scope through to launch, adoption and expansion.\nYou’ll manage our largest accounts, lead complex rollouts and build relationships with senior stakeholders. This combines customer success, technical delivery and commercial ownership. You’ll be hands-on in the product, configuring agents and making sure they deliver results.\nWhat you’ll do\nOwn enterprise accounts: lead executive relationships, deployment plans and business reviews, keeping customers confident and commitments on track.\n\nDeliver multi-agent rollouts: plan deployments across teams and regions, define success criteria and take each agent from pilot to production.\n\nGet hands-on with the product: configure agents, test conversation flows, work with integrations and troubleshoot issues.\n\nProve customer value: track performance against outcomes such as bookings, costs and revenue, and use the results to guide the next phase.\n\nDrive renewals and expansion: own retention and growth across your accounts, identify new opportunities and build the commercial case.\n\nManage account risks and incidents: spot problems early, coordinate responses and keep stakeholders informed.\n\nShape the product: turn customer needs into clear requirements and work with Engineering to remove barriers to scale.\n\nBuild repeatable playbooks: make each enterprise deployment faster and more effective than the last.\n\nWhat you’ll bring\n5+ years in customer-facing B2B software roles, including at least two owning enterprise accounts.\n\nExperience in technical account management, strategic customer success, implementation or deployment, with commercial responsibility.\n\nConfidence managing directors and C-level stakeholders, including through setbacks.\n\nOwnership of renewal, expansion or net revenue retention targets.\n\nExperience delivering complex, multi-phase programmes across teams or regions.\n\nTechnical confidence configuring products, working with integrations and reading API responses, logs and code. Production coding isn’t required.\n\nClear communication with both executives and engineers, and the initiative to move work forward in a fast-growing startup.\n\nUseful but not required\nExperience deploying AI agents, voice AI or LLM-based products.\n\nExperience working within customer operations during a rollout.\n\nFamiliarity with CRM, telephony or field-service integrations.\n\nEarly-stage startup experience or coding skills.\n\nHow we work\nBased at our London HQ near Old Street, five days onsite with travel to customers\n\nWork closely with Customer Success, Engineering and the founders.\n\nHands-on ownership of customer delivery and commercial outcomes.\n\nPerks & Benefits\nCompetitive salary & equity - we are building together, we win together\n\nWellhub Gold subscription - access 1000's of gyms and health related activities (inc. GymBox, 1Rebel, F45 etc)\n\nAI-focused learning & development - stay ahead of the curve.\n\nTeam socials & annual offsites - cool destinations included (last year we went to Greece!).\n\nPrivate healthcare - because your well-being matters.","description_format":"text","description_chars":3731,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","AI Agents","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-10-15T17:28:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":35,"reasons":["conf:0","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/elyos-ai-enterprise-account-manager","json_url":"https://alion.io/job/elyos-ai-enterprise-account-manager.json","meta":{"generated_at":"2026-10-22T10:51:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8314,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7704},"rest":"https://alion.io/mcp/rest/get_company?id=7704"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Felyos-ai-enterprise-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Felyos-ai-enterprise-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Felyos-ai-enterprise-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/elyos-ai-enterprise-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Felyos-ai-enterprise-account-manager"}]}