{"id":3974505,"url":"https://alion.io/job/emagine-it-support-specialist","title":"IT Support Specialist","company":{"id":9279,"name":"Emagine","domain":"emagine.org","url":"https://alion.io/company/emagine","size_band":"501-1000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":true,"listed_via":null,"ats_vendor":"Emagine","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-11-09T15:34:51Z","employer_posted_date":null,"last_verified_at":"2026-11-09T15:34:51Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Location: Vienna, onsite\nWorkload: part-time, 2 days per week\nContract: B2B\nRate: 280-300 EUR/day\n\nSummary: The role involves providing local IT support, facilitating communication with the central global support team.\n\nResponsibilities:\nHands-on support for end user workplace technology, including laptops and peripherals.\n\nPerform hardware tasks such as cabling, device delivery, setup, imaging, and resets.\n\nManage local stock and coordinate storage activities, ensuring asset tracking and availability.\n\nAct as onsite \"eyes and hands\" to support the technical room, providing basic server and networking support.\n\nCoordinate with global teams to ensure seamless issue integration and escalation.\n\nSupport ad hoc IT needs, including troubleshooting first-level hardware or connectivity issues.\n\nKey Requirements:\nProficient in German and English.\n\nExperience in supporting end-user technology.\n\nExperience with hardware setup and imaging.\n\nBasic understanding of server and network support.\n\nNice to Have:\nFamiliarity with BitLocker, BIOS, and password management issues.\n\nExperience in software packaging.\n\nKnowledge of SD-WAN, WiFi, and LAN technologies.\n\nTech stack\nIT Support\nEnd-user support","description_format":"text","description_chars":1200,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Freelance & Talent Marketplaces","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-11-09T17:26:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":55,"reasons":["seen:0","win:early"],"computed_at":"2026-11-10T03:48:49Z"},"pay":null,"html_url":"https://alion.io/job/emagine-it-support-specialist","json_url":"https://alion.io/job/emagine-it-support-specialist.json","meta":{"generated_at":"2026-11-10T03:48:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8903,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9279},"rest":"https://alion.io/mcp/rest/get_company?id=9279"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femagine-it-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femagine-it-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femagine-it-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emagine-it-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femagine-it-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3974505}},{"tool":"search_jobs","arguments":{"company":"emagine.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3974505},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}