{"id":2443367,"url":"https://alion.io/job/emb1one-reservations-agent-eretria","title":"Reservations Agent - Eretria","company":{"id":4401132,"name":"emb1One","domain":"embione.com","url":"https://alion.io/company/embione","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Erétria, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":26000,"period":"year","method":"role_country_seniority_unknown","sample_n":82},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T07:09:11Z","employer_posted_date":null,"last_verified_at":"2026-10-13T07:09:11Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"Reservation Agent\n\nAbout the role\n\nAs a Reservations Agent, you will be at the forefront of the guest journey, turning every booking request into a smooth and professional introduction to our hospitality experience. Your role blends accuracy, communication, and service excellence — ensuring each reservation reflects the high standards of ZEUS International Hotels & Resorts.\nWorking closely with Front Office, Sales, and Hotel Operations teams, you will contribute to seamless coordination and guest satisfaction across our properties.\n\nLife Inside the Hotel Group\n\nBehind every reservation lies a story — travelers, expectations, and opportunities. Some days follow a steady rhythm, with structured processes and consistent booking flow. Other days are more dynamic, with higher volumes, special requests, and close collaboration across departments.\nWithin this environment, you bring focus, attention to detail, and a guest-centric mindset.\n\nWhat you’ll do\n\nHandle reservation inquiries via phone, email, and online channels\n\nProvide accurate information regarding rooms, amenities, services, and hotel policies\n\nCreate, modify, and cancel reservations with precision in the reservation systems\n\nManage special requests and group bookings in line with procedures\n\nCoordinate with Front Office, Housekeeping, and Sales teams to ensure seamless guest experiences\n\nSupport upselling and cross-selling of packages and promotions\n\nAddress reservation-related guest inquiries or concerns professionally\n\nEnsure confidentiality and compliance with data protection and privacy policies\n\nYour Uniqueness Is Welcome\n\nWe believe outstanding Reservations Agents are defined not only by accuracy and systems knowledge, but by their ability to communicate clearly, build trust, and represent the brand from the very first interaction.\nIf you value service quality and attention to detail, you’ll feel right at home with us.\n\nWe’re looking for someone who:\n\nHas previous experience in reservations or customer service (preferred)\n\nDemonstrates excellent verbal and written communication skills\n\nIs detail-oriented and well-organized\n\nIs familiar with reservation systems and MS Office\n\nThrives in a fast-paced environment\n\nWorks well both independently and as part of a team\n\nHas a good command of the English language\n\nWhat we offer\n\nCompetitive salary package\n\nSupportive and collaborative working environment\n\nOpportunities for career growth within the Group\n\nEmployee discounts on accommodation and services\n\nReady to join our Community?","description_format":"text","description_chars":2530,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T12:39:15Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.755,"p_room":0.75,"age_days":17,"expected_fill_days":24,"reasons":["seen:17","win:late"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/emb1one-reservations-agent-eretria","json_url":"https://alion.io/job/emb1one-reservations-agent-eretria.json","meta":{"generated_at":"2026-10-31T14:36:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22718,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4401132},"rest":"https://alion.io/mcp/rest/get_company?id=4401132"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femb1one-reservations-agent-eretria"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femb1one-reservations-agent-eretria"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femb1one-reservations-agent-eretria"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emb1one-reservations-agent-eretria\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femb1one-reservations-agent-eretria"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2443367}},{"tool":"search_jobs","arguments":{"company":"embione.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2443367},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}