{"id":2474546,"url":"https://alion.io/job/embry-riddle-aeronautical-university-parent-student-programs-coordinator","title":"Parent & Student Programs Coordinator","company":{"id":1766542,"name":"Embry-Riddle Aeronautical University","domain":"erau.edu","url":"https://alion.io/company/erau-edu","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":22,"ghost_share":0,"stale_share":0.591,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Daytona Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":52000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-13T20:55:44Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-04T01:54:53Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Job Description\nThe Parent and Student Programs Coordinator leads the coordination of services, education, events, and resources designed to support ERAU-DB’s parents and families such as our Parent Advisory Council (PAC) and the Parent Ambassador Program, both of which are comprised of parent and family volunteers. The PAC works with our team and the university to help plan and work events such as Family Weekend, Orientation, Open House, and Preview Day. They also monitor our social media and mentor other parents and families. The Parent Ambassadors represent the university at Applied Student Receptions in support of our Office of Admissions.\nAlong with Parent and Family Relations responsibilities, the Coordinator will serve as a lead in key programs like the Discover Scholars Program - a transition program designed to support our first generation student population, the Riddle Support Network - a peer to peer outreach and resource referral program, the ALEKS Virtual Bridge - an outreach program in collaboration with Math Department where peers reach in support of the ALEKS placement and remediation program, UNIV 101 - the university’s one-credit college success course, and UNIV 195A - a one-credit small peer-led class that supports students and teaches skills complementary to UNIV 101.\nThe Coordinator also supports the Institutionally Funded Scholarship appeal program, which helps students regain critical funding when they fall below university minimum requirements. Along with hiring and training peer leads to support the departments many student support programs, the position requires a strong communicator who is comfortable working with stakeholders throughout the university from Cabinet-level administration to parents and students and enjoys seeing situations through to completion.\nAbout us\nFor over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.\nToday, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.\nWhether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence-and help shape the future of aerospace.\nGenerous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. \nTuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. \nRetirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period. \nPersonal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year. \nCompensation\nThe hourly rate for this role is $20.00 - $22.00. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.\nQualifications\nBachelor’s Degree preferred.\nHigher education parent family relations and/or retention and data analysis experience preferred.\nExcellent interpersonal skills with an ability to establish and maintain strong positive working relationships with students, faculty and staff.\nAbility to use empathetic listening skills, communicate (written and verbal) with clarity and maintain an attitude that conveys respect, assistance, honesty and resourcefulness.\nStrong problem-solving and task management skills; able to work on several projects simultaneously and adapt to shifting priorities.\nStrong project management and case management skills.\nStrong computer skills with working knowledge of MS Office (Word, Outlook, Excel, PowerPoint); knowledge of or willingness to learn Campus Solutions, Salesforce Education Cloud, Canva, Adobe, and SharePoint.\nTo submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312258. Please attach all relevant materials to your application when you apply online. Complete submissions include:\nCover letter \nResume \nContact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) \nCurrent Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.\nEmbry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.\nEmbry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact  and should not contact hiring managers or other University employees directly.\nTo preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI-assisted coaching, real-time response generation, or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen, rank, or select candidates.","description_format":"text","description_chars":6897,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Florida","iso":null,"kind":"city"},{"name":"Arizona","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-10-13T20:55:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 71 · green card filings: 54","filings_12m":71,"filings_prev_12m":78,"green_card_filings_12m":54,"median_offered_wage_usd":65340,"route":null,"cap_exempt":true,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.583,"p_room":0.9,"age_days":21,"expected_fill_days":51,"reasons":["conf:4","stale_co","win:mid"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/embry-riddle-aeronautical-university-parent-student-programs-coordinator","json_url":"https://alion.io/job/embry-riddle-aeronautical-university-parent-student-programs-coordinator.json","meta":{"generated_at":"2026-11-04T06:48:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10679,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1766542},"rest":"https://alion.io/mcp/rest/get_company?id=1766542"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fembry-riddle-aeronautical-university-parent-student-programs-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fembry-riddle-aeronautical-university-parent-student-programs-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fembry-riddle-aeronautical-university-parent-student-programs-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/embry-riddle-aeronautical-university-parent-student-programs-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fembry-riddle-aeronautical-university-parent-student-programs-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2474546}},{"tool":"search_jobs","arguments":{"company":"erau.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2474546},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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