{"id":3799685,"url":"https://alion.io/job/emc-insurance-audio-visual-technology-specialist","title":"Audio Visual Technology Specialist","company":{"id":1950506,"name":"EMC Insurance","domain":"emcinsurance.com","url":"https://alion.io/company/emcinsurance","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Moines, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55795,"max":77098,"currency":"USD","period":"year","gross":null,"usd_annual":77098},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-12T19:12:00Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let’s improve lives together.\n**This position is performed on-site in the Corporate Office for candidates who reside in the Des Moines, Iowa metro area**\nThis role provides technical and operational support for EMC’s audio-visual (AV), conferencing, and collaboration technologies, partnering with Event Coordinators and team members to plan and support meetings, events, and presentations. Configures and maintains technologies, assists with AV hardware and software implementation and lifecycle management, maintains documentation and configuration information, and identifies recurring issues and improvements. Partners with the AV Engineer, Digital Workplace Experience teams, vendors, and other IT teams to ensure reliable, consistent, and effective AV experiences.\nEssential Functions:\nProvides AV Service to Team Members and Customers\nCollaborates with Event Coordinators to determine AV requirements for Corporate Office meetings and events. \nSets up, tests, and supports AV equipment, presentations, conferencing platforms, wireless connectivity, and other technologies. \nCoordinates online and hybrid events, providing technical moderation as needed. \nSupports EMC guests’ AV needs and monitors assigned service channels for AV requests and incidents. \nAV Systems Configuration and Implementation\nConfigures and deploys AV hardware, software, PCs, and related equipment using established standards, including standardized room configurations. \nAssists the AV Engineer and vendors with implementations, upgrades, replacements, and lifecycle activities in conference rooms, training rooms, and other collaboration spaces. \nTests equipment, platform updates, configuration changes, and new functionality. \nPartners with Digital Workplace Experience teams to coordinate technical and integration changes.\nSupports AV Hardware, Software, and Conferencing\nMaintains and removes AV devices, PCs, and related equipment. \nMonitors AV and conferencing system functionality and performs routine maintenance to ensure reliability. \nDiagnoses and resolves hardware, software, connectivity, and conferencing issues; identifies recurring incidents and trends; coordinates vendor repairs; and escalates complex issues as appropriate.\nDigital Signage and Media Technologies\nConfigures and maintains digital signage hardware and software for conference rooms and other corporate displays. \nPartners with MarCom and Facilities on installations and content delivery. \nMaintains media studio equipment and supports recordings through equipment setup, testing, and troubleshooting.\nDocumentation and Knowledge Management\nCreates and maintains AV documentation, configuration information, user guides, and knowledge articles on known issues and support procedures. \nProvides training on conference room and AV technologies and develops procedures to enable other IT team members to provide AV support.\nAV Technology and Continuous Improvement\nBuilds knowledge of current and emerging AV and collaboration technologies. \nPartners with the AV Engineer and other IT teams to identify and implement approved improvements to AV reliability and the team member experience.\nEducation & Experience:\nAssociate degree in a technology related field or equivalent relevant experience\nTwo years of IT, audio-visual (AV), technical support, or related experience\nExperience supporting audio-visual or conferencing technologies preferred\nCandidates that exceed the minimum qualifications may be considered for a higher level position with the below Education & Experience requirements:\nAssociate degree in a technology related field or equivalent relevant experience\nBachelor’s degree preferred\nFour years of audio-visual experience or related experience\nAudio visual experience\nKnowledge, Skills & Abilities:\nExcellent knowledge of audio-visual software and equipment, awareness of latest trends of AV technology\nStrong ability to design, implement, and troubleshoot A/V equipment, software, and solutions\nStrong analytical skills, ability to identify technical problems, evaluate information, and prepare solutions \nStrong computer skills, including knowledge of M365 Suite and various meeting/conference platforms\nAbility to work as part of a team, as well as independently\nStrong verbal and written communication skills, including documentation skills\nStrong interpersonal and customer service skills\nExcellent attention to detail, organizational and multi-tasking skills\nAbility to maintain confidentiality\nAbility to work after hours on call as needed\nOccasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving\nThe hiring salary range for this position will vary based on geographic location, falling within either of the following:\n$55,795 - $77,098 or $61,659 - $84,778A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.\nFor information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visitwww.emcins.com/careers.\nOur employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.\nAll of our locations are tobacco free including in company vehicles.","description_format":"text","description_chars":5979,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-11-05T10:53:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":8,"expected_fill_days":41,"reasons":["conf:6","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":77098,"is_top_pay":false},"html_url":"https://alion.io/job/emc-insurance-audio-visual-technology-specialist","json_url":"https://alion.io/job/emc-insurance-audio-visual-technology-specialist.json","meta":{"generated_at":"2026-11-13T04:13:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8949,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1950506},"rest":"https://alion.io/mcp/rest/get_company?id=1950506"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femc-insurance-audio-visual-technology-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femc-insurance-audio-visual-technology-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femc-insurance-audio-visual-technology-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emc-insurance-audio-visual-technology-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femc-insurance-audio-visual-technology-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3799685}},{"tool":"search_jobs","arguments":{"company":"emcinsurance.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3799685},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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