{"id":3371131,"url":"https://alion.io/job/emco-inside-account-manager-2","title":"Inside Account Manager","company":{"id":690241,"name":"Emco","domain":"emco.ca","url":"https://alion.io/company/emco-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":51,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grande Prairie, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":89},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T20:05:04Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T07:23:02Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About EMCO Corporation\nEMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business.\nOur purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across Canada.\nWhat makes EMCO Corporation different is our people and culture.\nOur teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business. We provide the tools, support, and mentorship needed to succeed, while encouraging initiative, accountability, and innovation.\nOur culture is built on four core values:\nFairness & Caring\nTrust & Respect\nGenerous Listening\nStraight Talk\nDiversity, Inclusion & Opportunity\nEMCO Corporation is committed to building a diverse and inclusive workplace where every teammate can succeed. We believe that diverse backgrounds, experiences, perspectives, and ideas make us a stronger organization and better partner to our customers.\nWe actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in leadership and throughout the construction wholesale industry by creating an environment where talent, performance, and potential drive opportunity.\nWhy Join EMCO Corporation?\nLearn from experienced leaders and mentors!\nParticipate in industry-leading training and development programs.\nCompetitive salary, benefits, pension, and profit-sharing programs\nLong-term career growth with one of Canada's most respected organizations\nTeam-oriented culture that supports work-life balance.\n As an Inside Account Manager, you will develop lasting, ethical customer relationships to maximize the profitable sales for each customer in an effort to grow profit sharing at the Profit Centre. He/she will become an integral part of each account, understanding the customers’ business and needs, ensuring our role as their primary supplier.\nTo achieve success in the position, you will:\nRepresent the Profit Centre in a professional manner\nUphold our core values and ethics with every interaction\nBuild long lasting, loyal, and profitable customer relationships\nTake initiative, be persuasive by using excellent communication and selling skills\nKnow the products at the Profit Centre\nBe an effective part of the team at the Profit Centre\nAdditional duties include:\nGrow customer base; develop new customers using outbound calling campaigns\nProcess sales orders and turn quotations into orders through customer interactions and follow up.\nUse interpersonal skills to strengthen relationships with existing customers and increase market share\nMaintain relationships with established key accounts and ensure that their requests are met\nAct as a project manager (as needed) for large projects, which includes keeping detailed records of lead times and communicating lead time updates to the customer\nInvestigate and resolve customer issues such as pricing deductions and product returns\nInteract with and assist customers who come to the Profit Centre to pick up orders\nObtain delivery details from customers on when/where orders are needed\nStay up to date with customer projects and anticipate product needs\nExpedite customer material with vendors when required\nFollow up with customers on quotes and outstanding orders\nSupport the Outside Sales and Counter Teams with customer orders and issues\nBe an integral part of the team supporting all activities that occur at the Profit Centre\nCommunicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk\nBe comfortable analyzing construction blueprints to best serve the customer\nMeet or exceed the Profit Centre’s gross profit and sales targets\nPerform other tasks as requested by the Profit Centre Manager\n What we are looking for from you:\nMinimum grade 12 education\nA minimum of 2 years of experience in customer service and sales \nProficient in the use of Microsoft Office software\nOutstanding customer service and telephone skills\nAbility to prospect new customers and increase sales with existing accounts\nPossess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines\nStrong written and verbal communication skills to build and maintain strong working relationships with customers, vendors, and teammates\nAbility to identify customer requirements and provide profitable solutions and close the sale\nAble to learn and operate the applicable software system used to process orders\nIntermediate math skills\nPreferred Skills\nPrevious experience with or knowledge of products sold at the Profit Centre\nExperience using M3\n Salary Range $47, 840 + Profit Share\nEMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.","description_format":"text","description_chars":5988,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","HVAC & Refrigeration","Building Materials"],"lifecycle":[{"event":"open","at":"2026-10-28T01:00:31Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:2","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/emco-inside-account-manager-2","json_url":"https://alion.io/job/emco-inside-account-manager-2.json","meta":{"generated_at":"2026-10-29T07:55:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690241},"rest":"https://alion.io/mcp/rest/get_company?id=690241"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femco-inside-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femco-inside-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femco-inside-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emco-inside-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femco-inside-account-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3371131}},{"tool":"search_jobs","arguments":{"company":"emco.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3371131},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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