{"id":2215800,"url":"https://alion.io/job/emcor-group-account-coordinator","title":"Account Coordinator","company":{"id":8145,"name":"EMCOR Group","domain":"emcorgroup.com","url":"https://alion.io/company/emcorgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Wayne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3204},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-10T08:07:34Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-12T15:14:23Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us\nWe are one of the largest mechanical, electrical, and plumbing contractors in Indiana and among the preeminent specialty contractors in the nation. We specialize in a full range of new and retrofit construction for industrial, food processing, commercial, institutional, healthcare, pharmaceutical, and bio-fuel projects.\nJob Summary\nShambaugh & Son L.P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by coordinating service activities, maintaining customer communication, and ensuring accurate documentation. This role is critical to delivering exceptional customer service and operational excellence.\n#shambaugh #LI-TS #LI-onsite\nEssential Duties & Responsibilities\nServe as a primary contact for assigned customers. \nCoordinate inspections, service requests, and follow-up activities. \nMonitor job status and communicate updates to customers and internal teams. \nReview service documentation for accuracy and completeness. \nGenerate customer reports and assist with performance tracking. \nSupport compliance, contract requirements, and process improvement initiatives. \nCollaborate with Operations, Sales, Accounting, and other departments to resolve customer needs. \nOther duties as assigned.\nQualifications\n2+ years of experience in customer service, account coordination, or service administration. \nStrong organizational, communication, and problem-solving skills. \nProficiency in Microsoft Office (Excel, Outlook, Word, Teams). \nAbility to manage multiple priorities in a fast-paced environment. \nExperience in service, construction, fire protection, or facilities-related industries is preferred. \nRegular and reliable attendance, including the ability to work extended hours and weekends as required.\nEqual Opportunity Employer\nAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.Affirmative Action Policy\nPlease review our Affirmative Action Policy.\nNotice to Prospective Employees\nNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. 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