# Desktop Support Technician I

About Us We are a multidisciplinary electrical firm with the in-house expertise to plan, construct, install, and fully integrate a full range of electrical, control, and telecom systems. We offer a comprehensive line of innovative electrical solutions, performing work collaboratively-under one roof-to help us lower costs, increase accuracy, and promote project efficiency. Job Summary The Desktop Support Technician I (DST) role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, maintaining and upgrading all PC hardware, mobile devices and equipment to ensure optimal performance. The person will also do basic troubleshooting (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance when/where required. Will escalate to level II techs with complex issues. Essential Duties & Responsibilities Desktop computer support Address user tickets regarding hardware, software and networking (Basic troubleshooting issues from the support ticketing system) Guide users with step-by-step instructions (help create technical documentatio

- **Id**: 2486670
- **Url**: <https://alion.io/job/emcor-group-desktop-support-technician-i>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Portland, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-14T00:43:34Z
- **Employer posted date**: 2026-10-14
- **Last verified at**: 2026-11-12T16:43:05Z
- **Board verified**: yes
- **Days open**: 29
- **Description format**: text
- **Description chars**: 4822
- **Description truncated**: no
- **Benefits**: Life insurance
- **Relocation offered**: no
- **Industries**: Facilities Management, Construction, HVAC & Refrigeration

## Company

- **Id**: 8145
- **Name**: EMCOR Group
- **Domain**: emcorgroup.com
- **Url**: <https://alion.io/company/emcorgroup>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: iCIMS

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 14
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0.071
- **Time to fill p50 days**: 14
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 29

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-07T13:13:46Z

## Liveness

- **Score**: 18
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.625
- **P room**: 0.28
- **Age days**: 29
- **Expected fill days**: 14
- **Reasons**: conf:0, velocity, win:tail, crowd:junior,brand
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.