{"id":3910573,"url":"https://alion.io/job/emcor-group-dispatcher","title":"Dispatcher","company":{"id":8145,"name":"EMCOR Group","domain":"emcorgroup.com","url":"https://alion.io/company/emcorgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0.091,"time_to_fill_p50_days":14,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-07T06:46:52Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-08T03:26:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Us\nWe specialize in the design, installation, service, and maintenance of commercial and industrial projects. As a design-build leader, our team has constructed and maintained mechanical systems for a wide variety of high-profile clients, including hospitals, data centers, manufacturers, hotels, universities, office buildings, and more.\nJob Summary\nCCI Mechanical has an opportunity for a Dispatcher in Salt Lake City, Utah. We are looking for an organized and friendly person to join our dispatching team. As a dispatcher you will work in a team environment to provide service on commercial and industrial HVAC, mechanical, and plumbing systems. You will work in a dispatch team to track technicians throughout the day, schedule and create work orders, and relay all job information to the technicians. You will be the driving force in helping our technicians meet the needs of our customers.\nEssential Duties & Responsibilities\nAnswer customer calls and prioritize emergencies\nCustomer service representative for the company\nPrimary office contact for technicians\nWork closely with the supervisors and technicians to schedule work\nDispatch technicians to jobs/contracts/service calls by skill level, history of the job, and location of work.\nOther Functions and Responsibilities:\nCreate work order numbers and relay all job information to the technicians\nIssue PO’s to technicians\nAssist with the day-to-day operations of the Service Department\nQualifications\n2-5 years dispatch and/or customer service experience preferred\nHigh school diploma or equivalent\nComputer skills (Microsoft Word, Outlook, and Excel)\nStrong verbal and written communication skills\nPositive attitude and willingness to learn\nPhysical Demands\nsitting, standing\nWork Environment\nOffice\nBenefits\nMedical, dental, vision, life insurance, LTD, STD and 401 k with match\nEqual Opportunity Employer\nAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.Affirmative Action Policy\nPlease review our Affirmative Action Policy.\nNotice to Prospective Employees\nNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. 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