Factory Project & Operations Manager

About Us

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

Job Summary

The Project & Operations Manager leads the Factory Lab project-management function and is accountable for consistent project planning, customer coordination, financial controls, documentation standards, and portfolio delivery. The role assigns and supports Project Coordinators, partners with P&G contacts and EFS operational leaders, and provides escalation, approval, and decision support.

Essential Duties & Responsibilities

Project Portfolio Leadership: assign projects to coordinators; balance workload, priorities, schedules, and resource needs across the project portfolio; monitor milestones, risks, scope, and delivery commitments.

Coordinator Leadership and Development: provide direction, coaching, tools, standard work, and quality review; establish expectations and accountability for coordinators managing their own projects.

Customer and Engineering Partnership: serve as the management-level interface with P&G stakeholders; support coordinators in scope clarification, priority conflicts, technical dependencies, and escalated customer concerns.

Make & Pack Governance: ensure project planning and handoffs align with the Make & Pack SOP; oversee work-order documentation, revision control, deviations, temporary instruction changes, nonconformance escalation, and closeout requirements in partnership with the appropriate P&G owner, Factory Supervisor, and quality resources.

Financial and Administrative Oversight: oversee project budgets, purchasing activity, labor allocation, billing reports, customer statements, timesheet audit processes, ERP goods receipt, and fiscal close support.

Cross-Functional Planning and Continuous Improvement: coordinate with the Factory Supervisor, Logistics Coordinator, Quality Data Specialist, Mechanical Assembly & Operations Specialist, and Line Leads to improve project flow, documentation, capacity planning, and issue resolution.

Qualifications

Education

(HS Diploma, Under/Graduate Degree, etc.)

High school diploma or equivalent required. Bachelor’s degree in Business Administration, Project Management, Operations Management, Supply Chain Management, Project Management, or a related field preferred.

Business Experience

(prior-year’s work/related experience)

Minimum 5 years of experience in project coordination, production support, operations administration, manufacturing, packaging, or a related environment.

Licenses/Certifications

Valid U.S. driver’s license

Language Skills

Ability to read and comprehend instructions, including, but not limited to, safety policies, procedure manuals, and maintenance specifications. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations.

Technical Qualifications & Skills

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Strong organizational and time management skills with the ability to manage multiple projects simultaneously.

· Ability to lead multiple concurrent projects.

· Excellent written and verbal communication skills.

· Strong customer service and relationship management abilities.

· Detail-oriented with a high degree of accuracy in documentation, reporting, and data management.

· Ability to prioritize competing demands and meet deadlines in a fast-paced environment.

· Strong problem-solving and decision-making skills.

· Ability to collaborate effectively with operations, purchasing, finance, customers, and production teams.

· Ability to maintain confidentiality of customer, operational, and financial information.

Physical Demands

While performing the duties of this job the employee is regularly required to stand, walk, climb or balance, stoop, crouch and crawl. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and /or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

High and low bay lab/factory environment inside customer’s research and development center. The noise level can range from moderate to loud (forklift horns).

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process - it is probably fraudulent.

Geographic Disclosure