Service Coordinator

About Us

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Click the link below to watch a short video about S.A. Comunale.

https://comunale.com/application/files/5717/5459/5043/Sprinkler_Highlight_Vide_LoRes.mp4

Job Summary

S.A. Comunale is seeking a Service Coordinator to Support the Columbus, Ohio branch. The Service Coordinator will provide assistance to the Service Department in the Columbus Branch. Duties include completing and sending service quotes and estimates for materials and labor for repairs. Project a professional company image through in-person and phone interaction. Other duties may be required as assigned by the Service Manager or Branch Manager.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

• Print SFU’s from Inspections.
• Complete estimates for materials and labor needed for repairs.
• Email quotes to customers.
• Perform follow-ups on non-approved quotes.
• Open tickets for approved SFU’s.
• Order material for approved SFU’s.
• Complete invoices for completed SFU’s repairs on a weekly basis.
• Assist in any issues or corrections needed by the Corporate Branch for the Service Department.
• Handle customer requests for the Service Department when needed.
• Attend any necessary required meetings.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED is required.
• 3+ years of administrative experience is required.
• Previous construction industry experience is a plus.
• Proven knowledge of Microsoft Office Software (i.e. Word, PowerPoint, and particularly Excel) is required.
• Knowledge of general office machines and telephone systems is required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills are required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.
• Ability to prioritize in a fast paced multi-task environment is required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit and frequently required to stand, walk, talk and hear. The physical strength rating of this position is classified as sedentary work which entails exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, and depth perception. Eye, feet, head, and hearing protection may be required. Operation of a computer keyboard, telephone, hand calculator, and a copier/fax machine are required. Understanding of addition/subtraction, simple math, technical instructions, simple memos, and business letters is required.

Equal Opportunity Employer

As a leading provider of mechanicaland electrical construction, facilities services, and energy infrastructure,we offer employess a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and sucess. Equal Oppurtunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process - it is probably fraudulent.