{"id":4307427,"url":"https://alion.io/job/emergent-holdings-infrastructure-engineer-ii","title":"Infrastructure Engineer II","company":{"id":4487335,"name":"Emergent Holdings","domain":"emergentholdingsinc.com","url":"https://alion.io/company/emergent-holdings","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lansing, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64900,"max":147250,"currency":"USD","period":"year","gross":null,"usd_annual":147250},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-29T13:33:02Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-14T16:06:17Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"SUMMARY:\nThe Infrastructure Engineer II role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is responsible for installing, maintaining, upgrading, and continuously improving the Company’s operating environment while maintaining the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments, responding to incidents, problems, supporting On-Call responsibilities and planning for growth.\nInfrastructure Engineers deploy the release of new technologies as well as design, install, configure, maintain, and perform testing of server operating systems, networks, and related utilities and hardware. Additionally, this role’s responsibilities include troubleshooting problems as reported by users, supporting Web access and maintaining a secure systems environment.\nGENERAL RESPONSIBILITIES/TASKS:\nMay act as a technical project leader or provide work leadership for lower level employees.\nParticipates in and may lead groups/committees related to processes, standards and best practices.\nMentors and accepts trouble reports from operations and less experienced technical support personnel.\nPlans for the replacement of obsolete resources that comprise computer infrastructure. \nRecommends new software and hardware that provide new features/functions and prepares documentation to support recommendation of new software/hardware.\nCoordinates and schedules initial installation of new equipment or reinstallation of relocated equipment.\nMaintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.\nEnsures security among data management and associated processes, including adhering to data retention policies, file systems and data transfers\nEnsures maintenance and support agreements are in place with the vendor and licensing is up to date.\nBuild, support and maintain the protection of company data and systems through the use of security solutions, backups, redundancy and disaster recovery solutions.\nPerform installation, maintenance and support of system software, hardware and infrastructure for moderately complex projects.\nManagement of asset lifecycle process through planning and forecasting, including recommendation for replacement of obsolete or end-of-life resources as needed.\nInteracts with external vendors to evaluate technology changes, including licensing and contracts, and their impact on the business.\nInvestigates and analyzes resource utilization and prepares reports and metrics, making appropriate changes to optimize the infrastructure and provide the highest possible level of performance and security. \nRecommends improvements and changes to methods and procedures.\nPartnering with internal business client(s) and have a clear understanding of the context of the application and its usage to ensure successful implementation.\nResearch and plan implementation of middleware upgrades, security patches and bug fixes.\nAssist the development staff as the technical lead for development, test and production environments. \nResponsible for technical recovery plans and lead disaster recovery planning and exercises.\nProduce periodic reports for management and staff.\nServe as a point of contact for middleware applications and manage vendor relationships.\nUnderstanding of middleware infrastructure security-based tools available within in multi-cloud infrastructure.\nFollow industry best practices for maintaining multi-cloud workloads.\nLeverage automation tools to script configuration changes that modify/update the workload ecosystems through automation.\nUnderstanding of network security-based tools available within in multi-cloud infrastructure.\nServes as a technical leader in the initial installation and configuration of off the shelf enterprise-level applications and provide supporting documentation during hand-off.\nProvides some scripting (Windows / Unix) as needed.\nDevelops and maintains technical documentation for supported infrastructure and applications (implementation design documents, support activities, etc.).\nIdentifies, tracks, resolves, responds and raises awareness of complex application and data issues.\nProvides 24x7 support as needed during on-call rotation\nThis position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.\nEMPLOYMENT QUALIFICATIONS:\nEDUCATION OR EQUIVALENT EXPERIENCE:\nBachelor's degree in computer science, information technology, or related field required. Certification or progress toward certification of, industry-recognized professional designation preferred and encouraged. Combinations of relevant education and work experience may be considered in lieu of a degree. Continuous learning, as defined by Company’s learning philosophy, is required.\nEXPERIENCE:\n5 years’ experience within an IT environment which provides the necessary skills, knowledge and abilities. One-year relevant experience supporting personal computers in a multi-site, multi-platform environment as well as telephone support of remote staff preferred. Experience within the insurance industry highly preferred.\nGeneral SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:\nExceptional customer support with proven track record of positive outcomes.\nConsistent and proficient demonstration of required job SKA which exceed standard job expectations.\nConsistent and proficient demonstration of troubleshooting that demonstrates a comprehensive and holistic understanding of systems integration.\nRecognized as a technically credible role model.\nDemonstrated ability to mentor and coach others with less experience.\nKnowledge of applications and platforms including: Microsoft Active Directory, Microsoft Office 365, DNS servers, DHCP servers, RHEL Operating Systems, Windows Operating Systems and automation tools\nConsiderable knowledge of, and the ability to practically apply, necessary testing, practices and procedures.\nKnowledge of IT system installation, configuration, and maintenance.\nStrong software Development Life Cycle principles, processes, tools, and techniques.\nKnowledge of performance measuring and monitoring of IT systems.\nAbility to apply the principles of independent logical thinking to define problems, collect data, establish facts and draw valid conclusions.\nAbility to comprehend the consequences of various problem situations and to refer them for appropriate decision-making. \nAbility to handle multiple priorities, establish workflows, and meet necessary deadlines.\nAbility to work with minimum supervision.\nExcellent oral and written communication skills.\nAbility to communicate factual and technical information with customers clearly and concisely.\nAbility to effectively exchange information clearly and concisely and to present ideas, report facts and other information and respond to questions as appropriate.\nAbility to maintain confidentiality.\nAbility to work varying hours, including evenings, weekends and holidays as required in on-call schedule.\nAbility and proficiency in the use of computers and company standard software.\nMust be able to work collaboratively as well as independently.\nAdvanced knowledge of IT systems, including networking, server, storage and applications.\nAbility to document and develop standard operating procedures for day to day activities.\nWorking knowledge implementing, migrating, and upgrading several middleware application platforms.\n\nWORKING CONDITIONS:\nWork is performed in an office setting. May be exposed to temperatures, which may be cooler than a normal office setting. Hazards: Possible injury in working with electronic equipment. Must follow safety and security procedures. Travel may be required.\nThe qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.\nPAY RANGE:\n“Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $64,900 and $147,250.”\nWe are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.","description_format":"text","description_chars":8620,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-11-14T09:04:00Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.826,"p_room":0.9,"age_days":16,"expected_fill_days":27,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-14T16:51:38Z"},"pay":{"stated_usd_annual":147250,"is_top_pay":true},"html_url":"https://alion.io/job/emergent-holdings-infrastructure-engineer-ii","json_url":"https://alion.io/job/emergent-holdings-infrastructure-engineer-ii.json","meta":{"generated_at":"2026-11-14T16:51:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19270,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4487335},"rest":"https://alion.io/mcp/rest/get_company?id=4487335"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femergent-holdings-infrastructure-engineer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femergent-holdings-infrastructure-engineer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femergent-holdings-infrastructure-engineer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emergent-holdings-infrastructure-engineer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femergent-holdings-infrastructure-engineer-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4307427}},{"tool":"search_jobs","arguments":{"company":"emergentholdingsinc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4307427},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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