{"id":2311805,"url":"https://alion.io/job/emerson-collections-specialist-2","title":"Collections Specialist","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":158,"ghost_share":0.006,"stale_share":0.405,"repost_share":0.044,"time_to_fill_p50_days":3,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":24000,"period":"year","method":"role_country_seniority_unknown","sample_n":81},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T00:26:50Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T16:26:01Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Manage an assigned portfolio of customer accounts, including strategic accounts, trading partners, intercompany accounts, and end customers.\n\nMaintain awareness of collection activities, outstanding balances, and payment status for assigned accounts.\n\nPerform credit & collection activities to Emerson's customers by:\na. Reviewing open/active accounts for collection efforts.\nb. Preparing and communicating monthly Statement of Accounts to all assigned customers.\nc. Collecting customer payments in accordance with payment due dates which would include pre-due date reminder calls/emails and follow-up on aging balances.\n\nEstablish and maintain effective working relationships with customer Accounts Payable representatives and internal stakeholders.\n\nRespond to customer inquiries related to account balances, invoices, payment status, and collection concerns.\n\nCommunicate customer payment issues, collection concerns, and account updates to the Team Leader and/or Functional Manager in a timely manner.\n\nEscalate collection concerns requiring additional support in accordance with established escalation procedures.\n\nIdentify and log customer disputes accurately and timely.\n\nPerform initial review of disputes using available information, supporting documents, and system records.\n\nCoordinate with appropriate business partners to facilitate dispute resolution.\n\nMonitor open disputes and follow up with responsible parties to support timely closure.\n\nEscalate unresolved disputes in accordance with established procedures.\n\nMaintain accurate documentation of dispute activities and communication records.\n\nReview assigned accounts at the start of every period to identify forecasted cash collection or risk of payment delay.\n\nCommunicate collection risks and payment concerns to the Team Leader.\n\nReview assigned accounts with overdue balances based on established credit hold guidelines.\n\nRecommend credit hold actions in accordance with approved procedures and guidelines.\n\nSubmit requests for credit hold release after confirmation of payment receipt.\n\nSupport annual/midyear credit review and assessment activities for assigned accounts by providing customers' payment history/behavior.\n\nAssist cash application specialist by reviewing received payments and customer remittance advices related to assigned accounts and providing accurate invoice details and supporting documents for proper payment allocation. Monitor advance payments and coordinate with BU to ensure that invoices are raised immediately.\n\nCoordinate with Business Units regarding advance payments and invoice requirements.\n\nIdentify potential payment allocation issues and communicate findings to the Cash Application team.\n\nIdentify and recommend necessary adjustments such as refund and credit note offsetting.\n\nEnsure that accurate update on daily/weekly/monthly reports is accomplished timely for customers including Business Unit POCs.\n\nProvide accurate required information and documents for assigned accounts to support annual audit activities in a timely manner.\n\nSupport balance confirmation and audit-related activities as assigned.","description_format":"text","description_chars":3119,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-12T01:37:13Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.294,"p_room":0.35,"age_days":9,"expected_fill_days":3,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/emerson-collections-specialist-2","json_url":"https://alion.io/job/emerson-collections-specialist-2.json","meta":{"generated_at":"2026-10-21T17:21:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24454,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179425},"rest":"https://alion.io/mcp/rest/get_company?id=179425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femerson-collections-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femerson-collections-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femerson-collections-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emerson-collections-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femerson-collections-specialist-2"}]}