{"id":2342748,"url":"https://alion.io/job/emerson-collections-specialist-ii","title":"Collections Specialist II","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":92,"open_postings":139,"ghost_share":0.007,"stale_share":0.482,"repost_share":0.036,"time_to_fill_p50_days":3,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":18000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"closed","first_seen_at":"2026-10-12T05:21:18Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-26T21:22:31Z","board_verified":false,"closed_at":"2026-10-26T21:22:31Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"If you are aCollections Specialist professional looking for an opportunity to grow your career, this role offers the chance to be part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will provide first-line credit and collection services through phone calls and email to achieve Emerson’s financial and operational goals.\nIf this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!\nIn This Role, Your Responsibilities Will Be:\nManage assigned portfolio which includes varying account types such as strategic accounts, trading partners, intercompany and end customers.\n\nReview open/active accounts for collection efforts.\n\nPrepare and communicate monthly Statement of Accounts to all assigned customers.\n\nCollect customer payments in accordance with payment due dates which would include pre-due date reminder calls/emails and follow-up on aging balances.\n\nIdentify, validate and log customer disputes to initiate resolution and escalation.\n\nPerform initial investigation and communicate findings with the proper owners/resolvers\n\nWho You Are:\nYou are driven to deliver results and approach tasks with energy and enthusiasm. You are proactive and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.\nFor This Role, You Will Need:\nBachelor’s degree in any finance field.\n\n2 years of experience in Accounts Receivable, Collections, Customer Service, Finance Operations.\n\nProficient in MS Excel and Word.\n\nOur Culture & Commitment to You\nAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.\nWe recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. 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