{"id":1027321,"url":"https://alion.io/job/emerson-customer-solutions-engineer","title":"Customer Solutions Engineer","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":95,"open_postings":105,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":2,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":97000,"max_usd":189000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":439},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-19T18:31:41Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-09-27T00:51:34Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Emerson’s DeltaV SaaS SCADA Customer Solutions Engineer will create proposals and formal commercial agreements, develop cloud-based SCADA software solutions, and act as a technical subject matter expert supporting various sales teams with technical documentation and software demonstrations.\nIn This Role, Your Responsibilities Will Be:\nProvide commercial and technical support to the DeltaV SaaS SCADA business development team and the Emerson Impact Partner network.\n\nCollaborate directly with clients to help them realize a vision for new technology adoption within their organization.\n\nPrepare, review, and approve the scope of work, network architectures and bill of materials deliverables required to develop budgetary proposals and binding commercial agreements.\n\nDemonstrate and showcase the DeltaV SaaS SCADA Cloud Platform for existing and prospective clients.\n\nServe as a subject matter expert on the DeltaV SaaS SCADA Cloud Platform to assist with solution development and software training.\n\nWork with clients to understand their business and technical challenges and develop remote monitoring solutions that fit their requirements.\n\nImplement and oversee the execution of pilot projects by using internal and external software tools for data collection, validation, and visualization.\n\nWho You Are:\nYou are a technical professional that sets aggressive goals and has high standards. You are persistent in accomplishing objectives despite obstacles and push yourself to achieve results. You analyze multiple and diverse sources of information to define problems accurately. Youdeliver customer-centric solutions, serving as a strategic partner and subject matter expert. You work collaboratively with others across the organization to achieve shared objectives.\nFor This Role, You Will Need:\nBachelor’s Degree or Technical Diploma/Trade Designation in Engineering, Engineering Technology or Automation. Concentration in Electrical, Computer, Mechanical or Petroleum disciplines\n\n5+ years of relevant experience\n\nA minimum of 2 years of technical sales experience\n\nWillingness and ability to travel up to 25%\n\nPreferred Qualifications That Set You Apart:\nExperience with cloud-based platforms, SCADA, automation systems and field instrumentation\n\nKnowledge of communication protocols of Flow Computers, RTUs and PLCs including industry standard and custom programs.\n\nExperience with Ethernet, Radio, Cellular, and Satellite communication\n\nKnowledge of Oil & Gas production operations, artificial lift, and facility design.\n\nProficient with Microsoft operating systems and program suites.\n\nExcellent presentation and technical writing skills.\n\nAbility to work under pressure with multiple priorities and deadlines\n\nOur Culture & Commitment to You:\nAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.\nWe recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.","description_format":"text","description_chars":3870,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-09-18T12:11:53Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.266,"p_room":0.35,"age_days":37,"expected_fill_days":2,"reasons":["conf:6","velocity","win:tail","comp:brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/emerson-customer-solutions-engineer","json_url":"https://alion.io/job/emerson-customer-solutions-engineer.json","meta":{"generated_at":"2026-09-27T05:08:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4493,"day_limit":5000,"remaining_today":507,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}