{"id":1470610,"url":"https://alion.io/job/emerson-education-services-operations-specialist","title":"Education Services Operations Specialist","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":147,"ghost_share":0.007,"stale_share":0.422,"repost_share":0.048,"time_to_fill_p50_days":3,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32600,"max":60500,"currency":"EUR","period":"year","gross":null,"usd_annual":68649},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T14:33:19Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-18T15:40:30Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"In This Role, Your Responsibilities Will Be:\nDevelop and execute regional Education Services business strategies that support sustained growth and profitability.\nOwn and achieve revenue, bookings, margin, utilization, and customer engagement objectives for the assigned region.\nIdentify new market opportunities, customer segments, and expansion strategies to increase adoption of training and certification programs.\nDrive pipeline development, forecasting activities, and performance reviews to ensure business objectives are met.\nPartner closely with Sales, Customer Success, and Business Unit teams to position Education Services as a strategic component of customer success initiatives.\nSupport strategic account planning and collaborate on opportunities that drive training attachment and expansion revenue.\nBuild trusted relationships with key customer stakeholders and executive decision-makers.\nPresent compelling business cases, workforce development solutions, and value propositions to customer leadership teams.\nLead commercial discussions, contract negotiations, and enterprise training agreements.\nDevelop, manage, and grow distributor relationships to expand market coverage and business performance.\nEstablish business plans, performance metrics, and review processes for distributors and channel partners.\nIdentify, recruit, onboard, and develop Authorized Training Partners across the region.\nMonitor ATP performance, quality standards, customer satisfaction, and business outcomes.\nConduct partner business reviews, compliance assessments, and capability development activities.\nInfluence cross-functional teams and stakeholders to support strategic business objectives.\nProvide market intelligence, customer insights, and business recommendations to leadership and partner organizations.\nManage customer concerns effectively, ensuring positive outcomes while maintaining strong business relationships.\nRepresent Education Services in regional planning discussions and strategic initiatives.\nTravel as needed to support customers, partners, and business growth objectives.\n\nWho You Are\nYou anticipate future possibilities and translate them into breakthrough strategies. You build partnerships and work collaboratively with others to meet shared objectives. You gain the confidence and trust of others through honesty, integrity, and authenticity. You communicate a compelling and inspired vision that motivates others to take action and achieve business goals. Your ability to influence diverse stakeholders, navigate complexity, and remain focused on results enables you to create value for customers, partners, and the organization.\nFor This Role, You Will Need:\nProfessional experience in business development, sales, account management, channel management, customer success, training services, or a related commercial function.\nDemonstrated success driving revenue growth and achieving or exceeding business targets.\nExperience developing and executing strategic business plans and growth initiatives.\nAbility to manage forecasts, analyze business performance, and utilize data to identify opportunities and risks.\nExperience building and maintaining relationships with customers, channel partners, distributors, or external stakeholders.\nStrong commercial, negotiation, and customer engagement skills.\nAbility to influence and collaborate effectively across cross-functional teams without direct authority.\nStrong verbal and written communication skills in English and Italian.\nEffective presentation skills with the ability to engage senior stakeholders and decision-makers.\nFinancial and business acumen with the ability to evaluate performance metrics and growth opportunities.\nWillingness and ability to travel up to 15%.\n\nPreferred Qualifications That Set You Apart:\nExperience supporting education, training, certification, learning, or workforce development programs.\nExperience working with distributor networks, channel ecosystems, or partner-led business models.\nKnowledge of technical training, industrial automation, software, digital transformation, or technology-enabled learning solutions.\nExperience managing Authorized Training Partners or similar partner programs.\nDemonstrated success leading complex commercial negotiations and long-term customer agreements.\nStrong understanding of market development strategies and customer lifecycle engagement.\nExperience operating in a global or multicultural business environment.\nA proactive, growth-oriented mindset with the ability to identify and pursue new business opportunities.\n\nOur Culture and Commitment To You\nAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is 32,600 - 60,500 EUR annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. For roles covered by a collective bargaining agreement, the applicable salary range and pay structure are set by that agreement, including how pay levels and progression are defined (Non Dirigenti).","description_format":"text","description_chars":5748,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-09-29T16:03:39Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.143,"p_room":0.35,"age_days":17,"expected_fill_days":3,"reasons":["conf:4","velocity","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":68649,"is_top_pay":false},"html_url":"https://alion.io/job/emerson-education-services-operations-specialist","json_url":"https://alion.io/job/emerson-education-services-operations-specialist.json","meta":{"generated_at":"2026-10-18T18:55:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179425},"rest":"https://alion.io/mcp/rest/get_company?id=179425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femerson-education-services-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femerson-education-services-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femerson-education-services-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emerson-education-services-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femerson-education-services-operations-specialist"}]}