{"id":2080296,"url":"https://alion.io/job/emerson-field-service-engineer-1-2","title":"Field Service Engineer 1","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":156,"ghost_share":0.006,"stale_share":0.41,"repost_share":0.045,"time_to_fill_p50_days":3,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vadodara, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4500,"max_usd":9500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T09:27:38Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-20T23:59:49Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"In This Role, Your Responsibilities Will Be:\nExecute lifecycle services including Annual Maintenance Contracts (AMC), Preventive and Comprehensive AMCs, and structured service packages (ST100, ST200, ST300), along with chargeable and ad-hoc services.\nManage and support the DeltaV installed base across the Central Region, ensuring high system availability and reliability.\nDeliver maintenance contract services, with significant on-site engagement (approximately 180-190 days annually, including travel).\nProvide technical support for DeltaV systems including Batch, Safety Instrumented Systems (SIS), Charms I/O, VIM, third-party integrations, and system maintenance activities.\nSupport lifecycle services sales initiatives, including AMC renewals, spares management, add-on projects, system expansions, upgrades, and software opportunities.\nDrive customer engagement to identify new service opportunities and contribute to additional revenue generation within the region.\nMaintain operational efficiency and ensure effective execution of service contracts within assigned territory.\nAchieve service collection targets and support financial performance metrics.\nDeliver all services in alignment with Standard Methods of Operation (SMO) and organizational quality standards.\nWho You Are:\nYou build strong customer relationships and deliver solutions aligned with customer needs. You collaborate effectively with others to achieve shared objectives while also working independently with accountability. You communicate clearly and confidently across stakeholders and proactively seek opportunities to improve processes and outcomes. You demonstrate strong ownership, consistently delivering results while adapting to dynamic environments.\nFor This Role, You Will Need:\nFoundational knowledge of Distributed Control Systems (DCS).\nAbility to work independently and collaboratively in a field service environment.\nStrong problem-solving and troubleshooting skills in industrial automation systems.\nWillingness and ability to travel extensively to customer sites within the region.\nEffective communication skills to interact with customers, internal teams, and stakeholders.\nBachelor’s degree in Instrumentation, Electronics & Communication, Electrical Engineering, or related field (or equivalent experience).\nPreferred Qualifications That Set You Apart:\nExperience in Pharma, Chemical, or Refinery industries.\nKnowledge of DeltaV systems including Batch, SIS, and industrial communication protocols such as Profibus and Foundation Fieldbus.\nFamiliarity with industrial networking, cybersecurity concepts, and Asset Management Systems (AMS).\nExperience handling Charms I/O, third-party integrations, and system diagnostics.\nExposure to lifecycle services, customer support, or field service roles in automation environments.\nUnderstanding of service contract execution, renewals, and customer lifecycle management.\nOur Culture and Commitment To You:\nAt Emerson, we foster a workplace where every employee is valued, respected, and empowered to grow. We encourage collaboration, innovation, and diverse perspectives to solve complex challenges and drive meaningful impact. Through mentorship, continuous learning, and career development opportunities, we support your professional growth. 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