{"id":3612028,"url":"https://alion.io/job/emerson-field-servicesto-manager","title":"Field service/STO Manager","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":92,"open_postings":157,"ghost_share":0.019,"stale_share":0.446,"repost_share":0.045,"time_to_fill_p50_days":4,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Jubail, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-02T11:11:53Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T16:01:21Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Position Summary\nIf you are a Field Service / STO Manager professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. Based in Jubail, Saudi Arabia, this role is responsible for leading the planning, execution, and continuous improvement of Shutdown, Turnaround, and Outage (STO) projects and field service activities related to control valves, isolation valves, and pneumatic, hydraulic, and electric actuators. You will drive operational excellence, customer satisfaction, safety performance, team development, and business growth while partnering closely with customers, sales teams, and service organizations to deliver high-quality lifecycle services solutions.\nIn This Role, Your Responsibilities Will Be:\nLead the planning, coordination, and execution of STO projects, valve overhauls, commissioning, troubleshooting, calibration, upgrades, and related field service activities.\nDrive safe, on-time, and high-quality project delivery while meeting customer expectations, operational objectives, and financial targets.\nManage workforce planning, resource allocation, subcontractor coordination, scheduling, and service execution to ensure efficient project delivery.\nDevelop and coach field service engineers and technicians through mentoring, training, knowledge sharing, and performance development initiatives.\nCollaborate with sales, business development, and lifecycle services teams to identify customer opportunities, support quotations, and expand STO and service-related business growth.\nMonitor key performance indicators related to safety, quality, customer satisfaction, delivery performance, and project profitability.\nPromote a strong safety culture by ensuring compliance with company policies, industry standards, and customer requirements.\nLead continuous improvement initiatives that enhance operational efficiency, service delivery, and customer outcomes.\nWho You Are\nYou build strong partnerships and work collaboratively across teams to achieve shared goals. You consistently deliver results, even in challenging situations, by effectively balancing operational priorities, customer expectations, and business objectives. You develop and empower people through coaching, feedback, and opportunities for growth while creating an environment where individuals can perform at their best. You make sound and timely decisions based on analysis, experience, and business needs, while adapting effectively to changing priorities and evolving customer requirements.\nFor This Role, You Will Need:\nBachelor's degree in Mechanical Engineering, Electronic Communication Engineering, Electrical Engineering, or a related technical discipline.\n8+ Years experience in control valve, actuator, or industrial service operations, including responsibility for field service execution, maintenance, shutdowns, turnarounds, or outage projects.\nExperience leading technical teams, contractors, or multidisciplinary resources in an industrial, oil and gas, petrochemical, power, or process manufacturing environment.\nKnowledge of valve maintenance, troubleshooting, commissioning, equipment diagnostics, and reliability improvement practices.\nStrong communication, customer engagement, planning, and stakeholder management skills, with proficiency in business systems and digital tools such as ERP and Microsoft Office applications.\nPreferred Qualifications That Set You Apart:\nExperience managing large-scale shutdown, turnaround, and outage (STO) projects with responsibility for cost, schedule, quality, and safety performance.\nKnowledge of process automation, control systems, and lifecycle services within the process industries.\nExperience supporting commercial activities, including service quotations, project estimation, and service-led sales initiatives.\nFamiliarity with quality management systems, continuous improvement methodologies, and environmental, health, and safety standards.\nExperience working within the Middle East region, particularly in Saudi Arabia, supporting industrial customers in energy, petrochemical, or manufacturing sectors.\nOur Culture and Commitment To You\nAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.\nEmerson is committed to fostering a culture of innovation, integrity, collaboration, and inclusion. We welcome individuals with diverse experiences, perspectives, and backgrounds who are passionate about making an impact. We encourage qualified candidates to apply and join us in shaping solutions that help our customers and communities succeed.","description_format":"text","description_chars":5090,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Saudi Arabia","iso":"SA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-11-02T14:41:54Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.805,"p_room":0.45,"age_days":6,"expected_fill_days":4,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/emerson-field-servicesto-manager","json_url":"https://alion.io/job/emerson-field-servicesto-manager.json","meta":{"generated_at":"2026-11-09T19:42:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5903,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179425},"rest":"https://alion.io/mcp/rest/get_company?id=179425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femerson-field-servicesto-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femerson-field-servicesto-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femerson-field-servicesto-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emerson-field-servicesto-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femerson-field-servicesto-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3612028}},{"tool":"search_jobs","arguments":{"company":"emerson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3612028},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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