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In this role, you will partner with Sales, Marketing, Customer Care, and Global IT teams to improve business processes, strengthen customer data, support Salesforce readiness, and deliver insights that help teams work smarter and serve customers better.\nIf this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!\nIn This Role, Your Responsibilities Will Be:\nChampion CRM process improvements and best practices across the MEA region.\nDrive CRM adoption, user engagement, and change management initiatives. \nSupport Salesforce readiness activities, including process alignment, training, and business engagement.\nImprove customer and account data quality through strong data governance practices. \nEnhance digital customer experiences through platforms such as MyEmerson. \nDeliver reporting, analytics, and insights that support business decisions.\nExplore opportunities to leverage AI, automation, and digital technologies to improve productivity and customer engagement. \nWho You Are:\nYou have a strong drive for results and exhibit passion and enthusiasm to get things done. You can translate business questions into clear reports, measures, and actionable insights. You communicate effectively with cross-functional and geographically distributed stakeholders. You work independently, manage priorities well, and escalate issues appropriately.\nFor This Role, You Will Need:\nBachelor's degree in Business, Information Technology, Engineering, or a related field. \n5+ years of experience in business analysis, CRM, process improvement, or related areas. \nExperience with Salesforce, Oracle CRM, Microsoft Dynamics, or similar CRM platforms. \nStrong stakeholder engagement, problem-solving, and communication skills.\nExperience working across teams delivering business and technology solutions. \nOur Culture and Commitment to You:\nAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. 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