{"id":1542386,"url":"https://alion.io/job/emerson-lifecycle-service-manager-2","title":"Lifecycle Service Manager","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":120,"ghost_share":0.008,"stale_share":0.408,"repost_share":0.033,"time_to_fill_p50_days":3,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rijswijk, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":87000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T14:20:34Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-06T20:10:45Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The primary purpose of the position is the ownership of the Measurement Solution (MSOL) LCS profitability. This role provides sales and operational leadership to all current and future MSOL Services business, driving continuous improvement in all processes and performance, ensuring the highest standards are always maintained. Provide support to both external and internal customers that will increase customer loyalty and achieve perfect execution.\nIn This Role, Your Responsibilities Will Be:\nSafety, Compliance - responsible to the fullest possible extent that the business is fully compliant with all policies, procedures and practices for safety and compliance. Lead by example and strive for zero injuries and full compliance\nEnsure that all MSOL Services orders are delivered on time, on budget and on quality.\nResponsible for the collaboration through the matrix organization with the MSOL Europe Lifecycle Services Operation Manager to report utilization and financial performance (profitability) per segment of the MSOL LCS business.\nEvaluate and recommend organization changes in consultation with the MSOL Europe Lifecycle Services Operation Manager to meet or exceed the expected financial performance.\nResponsible for consistently identifying and implementing MSOL operation Project Management Office processes and procedures to ensure excellence in project execution.\nWork closely with the MSOL Sales Director to validate the LCS Sales POR.\nEnsure collaboration between local and European functions with respect to both project lead-time and cost of completion.\nResponsible for the management of the MSOL install base and customer’s engagement to create LCS opportunity.\nManagement of the Services Engineers to ensure they operate effectively and are developed to their full potential.\nEnsure that LCS opportunity are relevant, reported in CRM, quotations accurate and delivered on time.\nEnsure proper knowledge and certification of MSOL Services Engineers.\nEnsure that Services engineers receive/maintain updates and appropriate training, technical and medical certificates as required, as well as appropriate tools/equipment and spare parts for delivering services to customers.\nResponsible for coordinating and allocating work of the Services engineers.\nDirect Services team to perform scope of work on time, within budget and in a profitable manner.\nReview and respond to customer complaints relating to field services activities.\nTogether with country leadership, develop and execute the strategic plan and take ownership of the relevant strategic initiatives.\nProvide leadership and supervision for direct reports. Establish personal development plans including training needs. Perform annual performance and development planning process and provide regular feedback and coaching.\nFulfill Delegation of Authority Requests within the DOA guidelines.\nReview and Approve/Reject leave and expenses.\nConduct PEP (Performance Evaluation Planning) reviews and PDPs (Personal Development Planning) with direct reports to assess performance against agreed goals, adjusting goals or setting new ones as appropriate.\nAdhering to Emerson’s commitment to Environment, Health & Safety as a core business value: taking an active role in the prevention of waste, pollution, injuries & accidents; consistently following established rules and procedures; using proper equipment; and reporting and correcting incorrect or unsafe acts and conditions.\nAdhere to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities.\nEnsure a safe working environment for all employees with respect to all business activities.\nFor This Role, You Will Need:\nFluent English language skills; verbal, reading and writing. Any additional European languages are useful.\nBachelor degree or equivalent in a relevant Engineering discipline. Additionally, relevant business discipline qualifications (or equivalent experience) strongly preferred.\nMinimum of 5 years’ relevant experience in Lifecycle Services, Project Management and/or Engineering; excellent sales and operations orientation, preferably in a control/Instrumentation/Engineering environment.\nMinimum of 5 years’ experience in direct or indirect leading of teams in an inter-national / inter-cultural environment.\nOur Culture & Commitment to You:\nAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness - one that builds community, prioritizes collaboration and continuous improvement.\nWe understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.\nMake this great opportunity yours!","description_format":"text","description_chars":5353,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-09-30T21:19:48Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.622,"p_room":0.45,"age_days":5,"expected_fill_days":3,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/emerson-lifecycle-service-manager-2","json_url":"https://alion.io/job/emerson-lifecycle-service-manager-2.json","meta":{"generated_at":"2026-10-06T22:20:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2665,"day_limit":5000,"remaining_today":2335,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179425},"rest":"https://alion.io/mcp/rest/get_company?id=179425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femerson-lifecycle-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femerson-lifecycle-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femerson-lifecycle-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emerson-lifecycle-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femerson-lifecycle-service-manager-2"}]}