{"id":4011657,"url":"https://alion.io/job/emerson-senior-application-engineer-6","title":"Senior Application Engineer","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":92,"open_postings":167,"ghost_share":0.018,"stale_share":0.461,"repost_share":0.048,"time_to_fill_p50_days":7,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zhubei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-11-10T07:52:37Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T10:29:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Summary:\nThe Application Engineer - OptimalPlus plays a critical role in delivering measurable value to customers by enabling effective use of OptimalPlus solutions. This position works closely with customers and internal partners to improve yield, quality, reliability, and operational efficiency in high-volume manufacturing environments. While the role is an individual contributor position, success depends on strong collaboration, customer engagement, and technical expertise. The Application Engineer serves as the primary technical point of contact for assigned accounts and leads issue resolution, value realization, and account growth initiatives.\nIn This Role, Your Responsibilities Will Be:\nDevelop customer solutions using OptimalPlus applications and AI or Python-based tools to deliver measurable return on investment (ROI).\nAnalyze real production data to identify opportunities to improve yield, quality, reliability, throughput, and operational efficiency, and clearly communicate findings to customers.\nBuild and maintain deep technical knowledge of OptimalPlus software to effectively support customer needs and drive value adoption.\nServe as the primary technical contact for assigned customer accounts, including ownership of issue resolution and escalation management.\nCollaborate with Product Management, Business Development, Customer Success, and Account Management teams to understand customer requirements and support account expansion.\nDefine and manage account priorities, including daily support activities, new functionality requests, customer training, and growth opportunities.\nProvide on-site customer support and lead regular customer meetings such as weekly status updates and reviews of bugs, enhancements, and feature requests.\nPrepare and present ROI summary reports and business impact updates for customer accounts.\nParticipate in customer escalation meetings, define improvement plans, and track execution and outcomes.\nAct as a customer advocate by sharing insights and feedback with Product Management and R&D teams.\nSupport account growth and performance, measured through Quarterly Business Reviews, including customer satisfaction, ROI, responsiveness, and contract renewals or upsell activities.\nWho You Are:\nYou build strong partnerships by listening to customers and collaborating effectively with diverse teams to deliver shared outcomes. You approach complex technical challenges with curiosity and structured problem-solving, translating data into clear, actionable insights. You prioritize customer impact, take ownership of results, and adapt quickly in dynamic environments to deliver meaningful value.\nFor This Role, You Will Need:\nExperience applying technical or data-driven solutions in a manufacturing, engineering, or software environment.\nWorking knowledge of manufacturing performance metrics such as yield, quality, reliability, genealogy, or throughput.\nAbility to analyze production data and translate findings into customer-ready insights and recommendations.\nExperience working directly with customers in a technical, support, or consulting capacity.\nStrong communication skills, with the ability to explain technical concepts clearly to varied audiences.\nWillingness to provide on-site customer support and engage in regular customer meetings as needed.\nPreferred Qualifications That Set You Apart:\nExperience with OptimalPlus software or similar manufacturing analytics platforms.\nHands-on experience with AI, data analytics, or Python-based tools.\nBackground in high-volume manufacturing environments such as semiconductor, electronics, or related industries.\nExperience supporting account growth through value demonstration, ROI reporting, or solution expansion.\nOur Culture and Commitment To You:\nAt Emerson, we believe diverse teams working together drive innovation and success. We foster an inclusive and respectful environment where every individual is valued and empowered to grow. We are committed to providing meaningful work, development opportunities, and the flexibility and support needed to help you thrive-both personally and professionally. Joining Emerson means being part of a global organization that puts people, safety, and integrity at the center of everything we do.\nWe recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. 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