{"id":2724496,"url":"https://alion.io/job/emerson-senior-technical-support-engineer-ii-project-management-office","title":"Senior Technical Support Engineer II Project Management Office","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":156,"ghost_share":0.006,"stale_share":0.41,"repost_share":0.045,"time_to_fill_p50_days":3,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":28000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":800},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T14:07:23Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T14:29:04Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"If you are a Senior Technical Support Engineer professional looking for an opportunity to grow your career, this gives you the chance to manage and execute customer projects from order handover through project closeout, ensuring on-time delivery, quality compliance, customer satisfaction, and project profitability. In this role, you will ensure projects are delivered on schedule, within scope, and in compliance with customer requirements while proactively managing risks, resolving issues, and maintaining strong customer relationships throughout the project lifecycle.\nIf this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!\nIn This Role, Your Responsibilities Will Be:\nManage and execute customer projects, ensuring delivery within scope, schedule, and quality requirements.\nCoordinate with customers, suppliers, factories, and internal teams to align project requirements and milestones.\nMonitor manufacturing, testing, inspection, documentation, and shipment activities to ensure on-time project completion.\nSupport project commercial objectives by obtaining pricing, managing changes, and maintaining profitability.\nIdentify project risks and drive mitigation actions to minimize impacts on cost, scope, and schedule.\nFacilitate customer inspections and proactively resolve project issues to ensure positive customer experience.\nWho You Are:\nYou are driven to deliver results and exhibit passion and enthusiasm to get things done. You can manage complexities, analyze risks, and be keen on scheduled timelines. You collaborate efficiently with different teams to achieve common goals. You embrace challenges and seize opportunities with urgency, determination and high energy.\nFor This Role, You Will Need:\nBachelor's degree in Instrumentation, Chemical, Mechanical, Electrical, or any Engineering-related courses.\nAt least 5 years of relevant experience in Project Management, Procurement, Order Management, and Project Proposals.\nKnowledge of Incoterms, Trade Compliance, and Commercial Terms and Conditions.\nStrong interpersonal and communication skills.\nProficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.\nKnowledge of engineering specifications related to process control.\nPreferred Qualifications that Set You Apart\nKnowledge of Flow Measurement Products is a plus.\nOur Culture and Commitment To You:\nAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.\nWe recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. 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