{"id":3392876,"url":"https://alion.io/job/emerson-systems-support-engineer","title":"Systems Support Engineer","company":{"id":179425,"name":"Emerson","domain":"emerson.com","url":"https://alion.io/company/emerson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":164,"ghost_share":0.012,"stale_share":0.488,"repost_share":0.049,"time_to_fill_p50_days":3,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Debrecen, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"C++","optional":false},{"name":"Linux","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-28T07:07:24Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T16:08:13Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"In This Role, Your Responsibilities Will Be:\nServe as the voice of the customer, ensuring customer feedback, challenges, and opportunities are effectively communicated across engineering and business teams.\nProvide first-line technical support, guidance, and training to customer personnel.\nInvestigate, troubleshoot, reproduce, document, and coordinate resolution of hardware and software issues.\nPartner with cross-functional teams to drive timely and effective issue resolution.\nParticipate in engineering design and project review meetings, providing recommendations that enhance serviceability and supportability.\nMaintain accurate service records, technical documentation, and status reporting.\nSupport the installation, repair, maintenance, and upgrade of automated test systems and associated products.\nAssist with customer onboarding, training programs, and knowledge transfer activities.\nDeliver post-deployment consulting and technical recommendations to improve system uptime, reliability, and overall user effectiveness.\nContribute to continuous improvement initiatives that enhance support processes, product quality, and customer satisfaction.\nWho You Are:\nYou build partnerships and work collaboratively with others to meet shared objectives. You actively seek diverse perspectives and use them to strengthen decision-making and problem solving. You persist through challenges and remain focused on delivering successful outcomes, even in complex situations. You adapt your approach to meet the needs of different stakeholders while maintaining a strong commitment to customer success and continuous improvement.\nFor This Role, You Will Need:\nDegree in Computer Engineering, Computer Science, Information Systems, Systems Engineering, Electrical Engineering, or a related technical field, or equivalent combination of education and experience.\nExperience supporting, developing, or maintaining automated test and measurement systems in a customer-facing environment.\nAbility to obtain and maintain a DoD Secret Clearance.\nStrong understanding of test engineering principles, electronics, and computer system architectures.\nExperience working with automated test software and programming environments such as LabVIEW, TestStand, C, C++, or C#.\nExperience developing and supporting PXI-based test systems.\nWorking knowledge of test and measurement equipment, including:- Digital multimeters (DMMs)\n- Oscilloscopes\n- Analog and digital I/O hardware\n- Switching and signal-routing solutions\n- Data acquisition systems\n- Power supplies\n- RF analyzers and power sensors\n\nUnderstanding of hardware communication interfaces such as GPIB, USB, Ethernet, and serial communication protocols.\nAbility to interpret electrical schematics, wiring diagrams, and technical documentation.\nFamiliarity with hardware and software system integration.\nStrong analytical thinking, troubleshooting, and problem-solving skills.\nAbility to manage multiple priorities and work independently in a fast-paced environment.\nAbility to safely lift and move test equipment weighing up to 40 pounds.\nPreferred Qualifications That Set You Apart:\nExperience with Testeract\nExperience with SystemLink\nBackground supporting defense, aerospace, government, or other highly regulated industries\nExperience developing or supporting applications across Windows and Linux environments\nNI LabVIEW Certification\nExperience with Bill of Materials (BOM) development and review\nFamiliarity with CAD tools, PCB design processes, or cable harness design\nUnderstanding of measurement uncertainty, error analysis, and statistical methods such as Cp, Cpk, and GR&R\nExperience collaborating with multidisciplinary teams including technicians, engineers, program managers, and customers\nOur Culture & Commitment to You:\nAt Emerson, we are committed to fostering an environment where every employee feels valued, respected, and empowered to contribute their unique perspectives. We believe innovation thrives when diverse teams collaborate to solve complex challenges and create meaningful outcomes for our customers.\nWe invest in the growth and development of our people by providing opportunities for continuous learning, career advancement, and hands-on experience with leading-edge technologies. Whether you are deepening your technical expertise, expanding your leadership capabilities, or exploring new career paths, you will be supported by a collaborative team committed to your success.","description_format":"text","description_chars":4455,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-28T11:10:06Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.478,"p_room":0.75,"age_days":2,"expected_fill_days":3,"reasons":["conf:3","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/emerson-systems-support-engineer","json_url":"https://alion.io/job/emerson-systems-support-engineer.json","meta":{"generated_at":"2026-10-31T18:29:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179425},"rest":"https://alion.io/mcp/rest/get_company?id=179425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femerson-systems-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femerson-systems-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femerson-systems-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emerson-systems-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femerson-systems-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3392876}},{"tool":"search_jobs","arguments":{"company":"emerson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3392876},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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