{"id":1339224,"url":"https://alion.io/job/eminent-inc-retail-operations-manager","title":"Retail Operations Manager","company":{"id":1761821,"name":"Revolve","domain":"revolve.com","url":"https://alion.io/company/revolve-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cerritos, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rollup","optional":false}],"status":"live","first_seen_at":"2026-05-07T16:59:00Z","employer_posted_date":"2026-05-07","last_verified_at":"2026-10-16T04:26:05Z","board_verified":true,"closed_at":null,"days_open":161,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":161},"description":"Meet REVOLVE: \nREVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.\n\nAt REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment. \n\nSome of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry - as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.\n\nTo take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.\nAre you ready to set the standard for Premium apparel?\nMain purpose of the Retail Operations Manager role:\nThe Retail Operations leader is responsible for building, standardizing, and scaling operational excellence across all retail locations. This role ensures stores operate efficiently, consistently, and in alignment with brand standards, while enabling growth through new store openings, process innovation, and best-in-class inventory management. This individual partners cross-functionally with Retail, Planning, Merchandising, Finance, and Facilities to deliver a seamless and elevated store experience that drives sales, profitability, and team productivity.\nMajor Responsibilities:\nEssential Duties and Responsibilities include the following. Other duties may be assigned.\nStrategic Leadership & Business Ownership\nDefine and evolve the retail operating model to support rapid fleet expansion and revenue growth\nPartner with executive leadership to build a 1-3 year retail operations roadmap, including systems, staffing, and process scalability\nOwn key operational KPIs, including store productivity, labor efficiency, and contribution to profitability\nBuild and lead the Retail Operations function, including hiring, developing, and structuring the team as the business scales\nServe as the cross-functional connector between Retail, Planning, Merchandising, Finance, and Technology to ensure seamless execution\nStandard Operating Procedures (SOPs)\nDevelop, document, and maintain scalable SOPs across all areas of store operations\nCreate a centralized and easily accessible operations playbook for store teams\nEnsure consistency across locations while allowing for market-specific nuances\nContinuously audit and refine processes to improve efficiency and reduce friction in-store\nPartner with field leadership to ensure adoption and compliance\nTraining & Enablement\nDesign and implement operational training programs for store teams and leadership\nPartner with L&D (or build from scratch) to create onboarding tools, certification programs, and ongoing education\nDevelop training materials for systems, inventory processes, and operational workflows\nSupport field leaders in driving accountability and operational excellence across all shift\nIdentify gaps and proactively evolve training based on business needs and store feedback\nProgram Exploration & Implementation\nIdentify, evaluate, and pilot new tools, systems, and operational programs (e.g., RFID, workforce management, POS enhancements)\nBuild business cases for new initiatives, including ROI and scalability\nLead end-to-end implementation, including testing, rollout strategy, and training\nEstablish success metrics and continuously optimize programs post-launch\nStay ahead of industry trends to bring innovative solutions to the retail fleet\nNew Store Openings\nOwn operational readiness for all new store openings\nDevelop and execute store opening checklists, timelines, and cross-functional alignment plans •Partner with Real Estate, Store Design, and Visual Merchandising to ensure seamless execution\nOversee setup of systems, inventory processes, back-of-house organization, and operational flow\nProvide on-site or remote support during openings to ensure a strong launch\nFacilities & Maintenance Oversight\nPartner with Facilities to manage ongoing store maintenance and repair needs\nEstablish clear processes for issue reporting, escalation, and resolution timelines\nTrack and analyze maintenance trends to proactively address recurring issues\nEnsure stores consistently meet brand standards and provide a best-in-class environment\nSupport budgeting and vendor management related to facilities\nOpEx Budget Support\nProvide input into store-level operating expenses, including supplies, maintenance, and operational tools\nPartner with Finance to track, forecast, and manage OpEx across the fleet\nIdentify cost-saving opportunities without compromising store experience\nSupport development of scalable budgeting frameworks for new and existing stores\nInventory Management\nOwn end-to-end inventory processes across all stores\nDevelop and enforce best practices for receiving, transfers, cycle counts, and inventory accuracy\nPartner with Planning and Allocation to ensure optimal product flow and in-store availability\nLead shrink reduction strategies and investigate discrepancies\nImplement tools and processes (e.g., RFID) to improve visibility and accuracy\nEstablish reporting and KPIs to track inventory health and operational performance\nMinimum Qualifications:\n5-10+ years of retail store and retail operations experience (multi-store, high-growth environment preferred)\nStrong understanding of inventory management, store systems, and operational workflows\nExperience leading new store openings and scaling retail infrastructure\nProven ability to build SOPs and training programs from the ground up\nAnalytical mindset with experience managing budgets and operational KPIs\nStrong cross-functional leadership and communication skills\nHighly organized, detail-oriented, and solutions-driven\nIn office (Cerritos)\nAbility to travel up to 60% for store visits and New Store Openings\nSuccess Metrics (What “Great” Looks Like)\nConsistent execution of SOPs across all stores\nImproved store efficiency and reduced operational friction\nHigh inventory accuracy and reduced shrink\nSuccessful, on-time, and well-executed store openings\nAdoption and ROI of new operational programs\nStrong field feedback and team enablement\nA successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.\nA reasonable estimate of the current base hourly/salary range is $110,000 to $115,000.\nATTENTION:\nAfter submitting your application, please check your spam folder for emails on your application status. 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