{"id":4061694,"url":"https://alion.io/job/emirates-flight-catering-team-leader","title":"Team Leader","company":{"id":2546082,"name":"Emirates Flight Catering","domain":"emiratesflightcatering.com","url":"https://alion.io/company/emiratesflightcatering","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GLP","optional":false}],"status":"live","first_seen_at":"2026-11-11T04:33:05Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-15T06:25:11Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Please club the Generic KRAs with one of following sections that is relevant to the job post\nCommon KRAs:\n1. Supervise daily operations to ensure activities are executed accurately, safely, and on time in accordance with approved SOPs and service standards.\n2. Lead, guide, and coach team members to drive consistent performance, accountability, and teamwork.\n3. Ensure compliance with all safety, regulatory, and company requirements, proactively identifying risks and escalating incidents or deviations without delay.\n4. Monitor adherence to quality systems and conduct checks to support continuous improvement in service delivery and operational effectiveness.\n5. Oversee, the safe and effective use of operational equipment, tools, and consumables, ensuring availability and proper handling.\nEnforce professional conduct, grooming standards, and compliance with uniform and PPE requirements across the team.\nASO:\n1. Coordinate and control aircraft loading and offloading activities in line with Galley Loading Plans (GLP), airside procedures, and safety requirements.\n2. Supervise the positioning, operation, and marshalling of high loaders and other airside equipment in compliance with aviation regulations.\n3. Conduct airside safety checks and provide operational guidance to maintain a zero-incident environment.\n4. Ensure immediate reporting and escalation of airside incidents, hazards, or operational non-compliance.\n5. Perform duties in alignment with the Quality Management System and ISO 9001 requirements applicable to airside operations.\nEFS:\n1. Supervise housekeeping operations to ensure cleaning services are delivered in accordance with approved scopes of work and hygiene standards.\n2. Plan and monitor routine, deep-cleaning, and linen-change schedules to ensure consistent cleanliness and sanitation.\n3. Conduct inspections to verify compliance with cleaning and hygiene standards and drive corrective actions where required.\n4. Manage and evaluate third-party cleaning service providers against agreed KPIs and SLAs.\n5. Control inventory levels and replenishment of cleaning consumables to support uninterrupted operations.\n6. Promote sustainable and environmentally responsible practices within facilities and housekeeping activities.\n Education Qualification:\nHigher Secondary School Certificate or equivalent.\nWork Experience:\nMinimum 3 years of supervisory experience, ideally within the in-flight catering or aviation operations environment\nExperience in managing staff accommodation or large-scale residential cleaning operations is desirable.\nSkills:\nProficiency in written and spoken English.\nStrong supervisory capabilities, effective communication skills, and high attention to detail.\nAbility to train, guide, and motivate a team of housekeeping staff.\nStrong knowledge of cleaning procedures, chemical usage, and hygiene protocols.\nSkilled in conducting audits and identifying areas for improvement.\nProficient in providing operational reports and escalating issues professionally.\nExperience in monitoring service providers against KPIs and contractual terms.\nCapability to manage cleaning consumables and place orders proactively.\nUnderstanding of and commitment to eco-friendly cleaning practices.\nAbility to implement and manage cleaning schedules efficiently.\nFamiliarity with workplace safety standards, PPE usage, and infection control practices.","description_format":"text","description_chars":3389,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-11T08:55:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":14,"reasons":["conf:1","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/emirates-flight-catering-team-leader","json_url":"https://alion.io/job/emirates-flight-catering-team-leader.json","meta":{"generated_at":"2026-11-15T20:03:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14116,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2546082},"rest":"https://alion.io/mcp/rest/get_company?id=2546082"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femirates-flight-catering-team-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femirates-flight-catering-team-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femirates-flight-catering-team-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emirates-flight-catering-team-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femirates-flight-catering-team-leader"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4061694}},{"tool":"search_jobs","arguments":{"company":"emiratesflightcatering.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4061694},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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