{"id":2500988,"url":"https://alion.io/job/emirates-group-careers-cargo-supervisor","title":"Cargo Supervisor","company":{"id":2432380,"name":"Emirates Group Careers","domain":"emiratesgroupcareers.com","url":"https://alion.io/company/emiratesgroupcareers","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8444},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T04:47:00Z","employer_posted_date":null,"last_verified_at":"2026-10-14T04:47:00Z","board_verified":false,"closed_at":null,"days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"Logistics Jobs, Emirates Jobs. Cargo Supervisor leads cargo shift operations, manages terminal workflows, and enforces safety and quality standards, requires an A-Level Certificate/Diploma and 6+ years cargo operations experience. Full-time role in Nairobi.\n\nJob Purpose:\n\nProvide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.\n\nResponsibilities:\n\nPlan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.\n\nMonitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously\n\nResolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.\n\nReview, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies\n\nEnsure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies\n\nInvestigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner\n\nUpdate and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting\n\nSupervisory accountabilities:\n\nMotivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained.\n\nUndertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required.\n\nSupervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.\n\nAct as the senior in charge where no manager / officer is on duty\n\nQualifications & Experience:\n\nEducated to GCSE (or equivalent) with at least 6 years experience in a Cargo Operations environment, including at least 4 years Cargo experience in leading a team.\n\nOR\n\nEducated to A-Level (or equivalent) with at least 4 years? experience in a Cargo Operations environment, including at least 2 years as a Cargo Agent with previous experience in team leading.\n\nKnowledge/skills:\n\nKnowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate\n\nKnowledge of Weight & Balance procedures and Live Animal Regulations\n\nPC based skills including Microsoft Word/ Excel/ E-mail\n\nAnalytical and numeracy skills\n\nFluency in English and the language of the country you are working is essential.\n\nOther job related information\n\nShift pattern\n\nThe job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.\n\nPlease note that you must have the right to live and work in Kenya\n\nSalary & benefits\n\ncompetitive salary \n\nHow to Apply\n\nClick here to apply","description_format":"text","description_chars":3403,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Career Services"],"lifecycle":[{"event":"open","at":"2026-10-14T05:51:23Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.733,"p_room":0.55,"age_days":28,"expected_fill_days":25,"reasons":["seen:28","win:tail"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/emirates-group-careers-cargo-supervisor","json_url":"https://alion.io/job/emirates-group-careers-cargo-supervisor.json","meta":{"generated_at":"2026-11-12T00:11:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":418,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2432380},"rest":"https://alion.io/mcp/rest/get_company?id=2432380"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femirates-group-careers-cargo-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femirates-group-careers-cargo-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femirates-group-careers-cargo-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emirates-group-careers-cargo-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femirates-group-careers-cargo-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2500988}},{"tool":"search_jobs","arguments":{"company":"emiratesgroupcareers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2500988},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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